Mumbai Mega Walk-in- International Voice Process| Blended Process
1 day ago
Job Description:
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). Currently we are also hiring for Day shift.This is a blended customer support role involving voice, chat, and email communication with international clients.
Key Responsibilities:
Provide high-quality voice-based support to international customers.
Handle queries via phone, email, and chat in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.
Candidate Profile:
Excellent English communication skills (both verbal & written).
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations).
Basic proficiency in MS Office tools (Outlook, Word, Excel).
Good typing speed and computer navigation skills.
Team player with a proactive and professional attitude.
Eligibility Travel Boundaries:
Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift & Weekly Off:
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs
Location- Airoli, Navi Mumbai.
Perks & Benefits:
Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
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