Mega Walkin Drive For International Process
2 days ago
Job Description:
We are hiring enthusiastic and customer-oriented individuals for International Voice/ Blended Process (Rotational Night Shift). This is a Customer Service Associate role involving voice, Blended process.
Key Responsibilities:
- Provide high-quality voice-based support to international customers.
- Handle queries via calls or SMS/ Chat in a timely and professional manner.
- Troubleshoot and resolve customer issues effectively.
- Maintain customer satisfaction and adhere to quality and performance standards.
- Work in 24x7 rotational shifts, including night shifts.
Candidate Profile:
- Excellent English communication skills (both verbal & written).
- Strong interpersonal and problem-solving skills.
- Comfortable with Night shifts
- Basic proficiency in MS Office tools (Outlook, Word, Excel).
- Good typing speed and computer navigation skills.
- Team player with a proactive and professional attitude.
Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
Central Line: Kalyan to Sion
Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)
Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift & Weekly Off:
- Shift: 24x7 rotational (including night shifts)
- Weekly Off: 2 rotational offs
Perks & Benefits:
Lucrative performance-based incentives
Cab facility for safe and convenient travel
Travel allowance included
Medical insurance coverage
Work-life balance with 2 weekly offs
How to Apply:
Walk-in directly between 12:00 PM to 7:00 PM
Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction
Kindly Contact HR Swagata
Contact No. :
Email ID :
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
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