Associate account manager

5 days ago

Gurgaon, Haryana, India Jupiter Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Who we are :

Money. A subject that's always on our mind. We go through a rollercoaster of emotions when it comes to money. That's why at Jupiter, our mission is to enable people to improve their relationship with money.

We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it's a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances.

Our journey so far:

Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay's founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That's how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money.

From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 when we launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.7 million + happy users on Jupiter.

Our Insights feature today tells how much and where you've been spending automatically, even on your other savings accounts Our Edge CSB Bank RuPay credit card is getting a lot of love for it's head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10/- has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations.

We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We're now looking for like-minded folks to join the crew.

Who we're looking for:

We are looking for an Associate account manager(Offrole) who will be responsible for the new customers' onboardings and account openings with the Corporate Sales team and he/she will be helping customers with KYC-related queries.

Roles and Responsibilities:


•Required to make 100+ calls every day
•Required to respond promptly and professionally to all incoming prospect queries by phone, email, Whatsapp & LinkedIn

  • Generate and update daily reports(MIS) on work done & targets achieved
  • Call corporate POCs & convince them to go ahead with Jupiter

What is needed for this role:

  • Needs to be proficient in English and Hindi (Any other regional language would be an added benefit)
  • Knowledge of basic excel functions. Quick on excel & emails.
  • Excellent communication and writing skills
  • Should have high energy and enthusiasm
  • Good interpersonal skills
  • Prior Experience in managing inbound and outbound calls will be an added advantage
  • Passion to solve problems and take responsibility
  • Knowledge of Corporate sales
  • Should have the willingness in building a career in Sales / Account Management

Brownie Points for:

  • Experience mentoring juniors or managing agency/vendor partners.
  • Exposure to credit or payment products and their risk/compliance nuances.
  • Familiarity with predictive models (churn or upsell propensity) and large-scale marketing automation.

Want to know more about us? Hop onto the links below:

  • About us
  • Our values
  • Our Journey

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