Network Delivery Manager/Associate Director, Software Engineering

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineer

Key Responsibilities:

•    Experienced and visionary Network Lead to lead our enterprise network function across trading floors, data centers, global Campuses, Branches and ATMs. This role combines deep technical expertise with strategic leadership. The ideal candidate will be responsible for delivering robust, secure, and scalable network solutions while overseeing people, processes, projects, and performance.

•    You will mentor a highly skilled team, manage senior stakeholders, resolve escalations, and drive innovation through automation and process improvement—ensuring the network infrastructure supports the availability, latency, and compliance standards critical to bank.

•    This person will be working of Global International Network, Engineering team to drive SDWAN transformation project for bank and would be leading discussion across Telecom and Cyber platform as required. 

•    Overall 15+ years of experience in Network, Routing and Switching along with leading global teams.

•    Technical and Project Oversight, Lead the planning, design, implementation, and lifecycle management of enterprise networks including:
o    Routing and Switching (Cisco Catalyst, SDA)
o    Data Center Networking (Nexus, VXLAN, VPC, ACI awareness)
o    SD-WAN (Cisco Viptela)

•    Technical & Process Enhancement, Champion network automation using tools like Ansible, Python, Cisco DNA Center, APIs, etc.

•    Identify opportunities for process optimization, documentation improvement, and standardization (e.g., templates, runbooks, playbooks).

•    Determine business requirement and influence solution towards Infrastructure future state model

•    Ensure compliance with ITIL processes, regulatory standards, FIM and internal controls.

•    People Management & Mentorship Lead and develop a team of senior network engineers and project leads across global regions.

•    Conduct performance management, career development planning, and succession preparation.

•    Encourage a growth mindset, ongoing training, and certification for team members.

•    Stakeholder Engagement & Escalation Handling, Act as the key point of contact for business-critical escalations impacting financial systems and trading environments.

•    Interface with application teams, security, compliance, and executive stakeholders to align technology goals with business outcomes.

•    Manage relationships and contracts with external vendors and telecom providers.

•    The responsibilities entail areas such as creating knowledge base and provide relevant reports on regular intervals with business insights. 

•    Ensure service resilience, service sustainability and recovery time objectives are met for all the solutions delivered

•    Engage with OEM like Cisco and drive continuous improvement, enhancements, Strategy and Roadmap for the NEC.

To be successful in this role, you should meet the following requirements: 

•    Bachelor's degree in computer science or related field

• years of hands-on enterprise networking experience, with 3–5 years in a senior leadership/people management role.

•    Background in financial services or regulated industries with an emphasis on low-latency, high-availability, and compliance-aware environments.

•    Demonstrated success in managing large-scale infrastructure projects, network transformations, and hybrid environments.

•    Strong organizational, communication, and negotiation skills with executive presence.

•    Network technologies including SDWAN, WAN/LAN, Wi-FI, Firewall, Load balancer, Cloud, Automation (CI/CD) experience with Infrastructure as Code tools such as Terraform and Ansible

•    Good to have Network Security – Firewall, IDS/IPS, DDoS, Proxy, etc

•    Network Tools like Monitoring (Links & devices), Device & Performance management, etc

•    Should be well versed with Agile and DevOps.

•    Worked in an infrastructure critical environment and understands how technology adds value to the business and ultimately the end customer

•    Industry standard certifications in the technology area of work would be preferred (CCNP/CCIE)

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India