Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Software Engineering - MPGWho is Mastercard?

Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

The Mobile Payment Gateway (MPG) team is seeking a Director of Software Engineering to lead the design and development of our core platform with a strong focus on quality engineering and robust controls & risk management. The ideal candidate will have deep technical expertise in distributed systems and payment architecture, along with exceptional leadership skills to inspire, build, and mentor high-performing engineering teams. Your leadership will be critical in driving innovation, technical excellence, and maintaining the highest standards for our mission-critical payment infrastructure.

The Role:

What's it all about and what we expect you to do day to day?

· Own complex problems having dependency across services and facilitate cross-functional team interactions to drive resolution

· Write code to build and enhance applications/services and promote code-reviews, code scanning, and other standard development practices to deliver high-quality artifacts to production.

· Define, design, and develop procedures and solutions at a service level to meet the business requirements/enhancements

· Participate and contribute to team's agile process and decisions. Understand and contribute to Prioritization. Drive prioritization decisions and trade-offs in working with product partners

· Identify opportunities and build backlogs to enhance primary service/function

· Automate and simplify all aspects of software delivery and development actively evangelizing the need to automate and simplify where needed.

· Lead by example with hands-on approaches to demonstrate engineering excellence. Able to troubleshoot and refactor existing code for exceptional code quality.

· Drive seamless integration across all connected services to meet end-user expectations

· Drive blameless postmortems culture to identify root causes of incidents and implement learnings

· Introduce new technologies and architecture by following enterprise guidelines

· Advocate for engineering principles outside of current organization/platform

· Provide development and architecture guidance to team members

· Build relationships and effective partnerships across organizations

· Write and evaluate recommendations for job promotions based on an unbiased view of one's accomplishments

· Conduct technical interviews for hiring engineering staff and raising the performance bar

· Experience working in cross-functional and large projects with globally dispersed development resources

All About You and What you need to bring:

· Able to write secure code in three or more languages (e.g., Java, .NET, JavaScript, SQL)

· Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management

· Infrastructure as code and cloud first software development knowledge experience preferred.

· Understands and implements standard branching (e.g., Gitflow) and peer review practices. Move the team towards trunk based development

· Apply tools (e.g., Sonar, Zally, Checkmarx ) and techniques to scan and measure code quality and anti-patterns as part of development activity

· Has skills in test driven and behavior driven development (TDD and BDD) to build just enough code and collaborate on the desired functionality. Ability to keep the full testing pyramid healthy - Has skills to author test code with lots of smaller tests followed by few contract tests at service level and fewer journey tests at the integration level

· Understands the use of basic design patterns (e.g., factory, adaptor, singleton, composite, observer, strategy, inversion of control)

· Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code

· Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization and effort estimation

· Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for

· Has skills to elaborate and estimate non-functional requirements, including security (e.g., data protection, authentication, authorization), regulatory, and performance (SLAs, throughput, transactions per second)

· Has skills to orchestrate release workflows and pipelines, and apply standardized pipelines via APIs to achieve CI and CD using industry standard tools (e.g., Jenkins, AWS/Azure pipelines, XL Release, others).

· Familiar with different application patterns to implement different types of business processes (e.g., APIs, event-driven-services, batch-services, web-applications, big data)

· Experience in Continuous Integration (CI) and Delivery (CD) concepts, and capabilities to support automation, pipelines, virtualization, and containerization

· Has ability to write code (in languages such as Java, Python, Ruby, Bash, Perl, Groovy) to build automation tasks that are repeatable and efficient

· Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors

· Has skills to conduct product demos and co-ordinate with product owners to drive product acceptance signoffs

· Has skills to Understands customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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