Guest Services Associate

1 week ago

Jaisalmer, Rajasthan, India The Fern Hotels & Resorts Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

The Fern Hotels & Resorts, a member of CG Hospitality, is one of the fastest-growing hotel brands in India, managing over 5,000 rooms across 135 properties and 90+ locations. Known for its commitment to environmentally sensitive hotel operations, The Fern offers a range of experiences, from premium 5-star accommodations to mid-tier 3 and 4-star services. The Fern is renowned for providing luxury with elegance, personalized services, and contemporary facilities while minimizing environmental impact.

Role Description

This is a full-time, on-site role for a Guest Services Associate located in Udhampur. The Guest Services Associate will be responsible for ensuring a high level of guest satisfaction by providing exceptional customer service, managing reservations, assisting guests with their inquiries, and ensuring smooth check-in and check-out processes. Additional duties include troubleshooting guest issues and coordinating with other hotel departments to enhance the overall guest experience.

Qualifications

  • Guest Services and Customer Service skills are essential
  • Proficiency in managing Reservations and handling guest inquiries
  • Strong Communication skills, both verbal and written
  • Excellent interpersonal skills and the ability to work effectively in a team
  • Prior experience in the hospitality industry is a plus
  • Ability to work flexible hours, including weekends and holidays

  • Bar Executive

    6 days ago

    Jaisalmer, Rajasthan, India Marriott International, Inc Full time

    Job Description POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage...

  • Sales Manager-Senior

    1 week ago

    Jaisalmer, Rajasthan, India Marriott International Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationJaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant...

  • IT Associate

    2 weeks ago

    Jaisalmer, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced IT Associate / Supervisor to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in IT management, preferably in the hospitality sector.Roles and ResponsibilityManage and maintain computer systems, networks, and peripherals for smooth operation.Troubleshoot...

  • Food & Beverage Controller

    1 day ago

    Jaisalmer, Rajasthan, India Marriott International Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Additional InformationJob Number Job CategoryFinance & AccountingLocationJaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files,...

  • Food & Beverages Associate

    2 weeks ago

    Jaisalmer, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    We are looking for a highly skilled and experienced Food & Beverages Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in food and beverages service, with excellent communication skills and attention to detail.Roles and ResponsibilityManage food and beverages orders efficiently.Provide exceptional...

  • Director of Marketing

    1 week ago

    Jaisalmer, Rajasthan, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationJaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYThe Director of Marketing Communications is responsible for the planning, direction, control, and coordination...

  • Front Office Manager

    7 days ago

    Jaisalmer, Rajasthan, India Samav Hospitality Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Front Office Manager at Samav Hospitality, located in Jaisalmer. Responsibilities include overseeing office administration tasks, ensuring customer satisfaction, providing excellent customer service, and managing the front office operations. The Front...

  • Assistant Manager

    1 week ago

    Jaisalmer, Rajasthan, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryInformation TechnologyLocationJaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYSupports the property's technology Information Resources objectives. Supports all technology planning,...

  • Industrial Trainee

    1 week ago

    Jaisalmer, Rajasthan, India Naukri Hospitality Jobs Full time

    We are looking for a highly motivated and enthusiastic individual to join our team as an Industrial Trainee in all core departments at the Marriott Resort & Spa. The ideal candidate should be a fresher with 0-1 years of experience.Roles and ResponsibilityAssist in managing front office operations, including reception and concierge services.Support...

  • General Manager-Jaisalmer Marriott Resort

    22 hours ago

    Jaisalmer, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are looking for a skilled General Manager to lead our team at the Jaisalmer Marriott Resort & Spa. The ideal candidate will have 3-7 years of experience in the hospitality industry, preferably with a background in hotels and restaurants.Roles and ResponsibilityOversee daily operations of the resort and spa to ensure exceptional guest experiences.Develop...