Front Office Executive

4 days ago

Noida, Uttar Pradesh, India Heritage Institute of Medical Sciences Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Qualification

  • Must have Graduate/Post Graduate in Accounts (B Com/M Com)

Experience

  • Minimum 5-8 years of experience in hospital front office, billing, or accounts department.

Key Responsibilities:

1. Patient Handling & Front Desk Operations:

  • Greet and assist patients and visitors in a courteous manner.
  • Manage patient registration, OPD billing, and appointment scheduling.
  • Coordinate admission and discharge procedures with nursing and billing teams.
  • Maintain confidentiality of patient records and information.

2. Billing & Accounts Support:

  • Prepare and process bills for OPD, IPD, diagnostic, and pharmacy services.
  • Handle cash, card, and online payments; maintain accurate receipts and records.
  • Reconcile daily cash and deposit collections to accounts department.
  • Support accounts team in data entry, record-keeping and basic ledger maintenance.

3. Communication & Coordination:

  • Coordinate with various departments for patient-related queries and service facilitation.
  • Handle incoming calls, messages, and patient inquiries efficiently.
  • Escalate issues or complaints to the Front Office In-charge promptly.

4. Administrative Support:

  • Maintain front desk files, registers, and reports.
  • Ensure smooth operation of front office systems and maintain discipline at the reception area.
  • Support management in periodic reports and audits.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Work Location: In person

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