Team Leader-BSG-HO

3 days ago

Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

About The Role  

Job Role:

- Product Conceptualization, research around the product, documentation, and implementation, process and product note creation are also part of the responsibilities.
- The role involves working closely with the product team, Process team and Technology team.
- Analysis of the business process with in-depth gap analysis for the same and ensure on time delivery of projects
- Produce detailed requirements documentation translating business requirements into software requirements
- Make recommendations for process and business flows optimization.
- Project management, scheduling, cost and resource budgeting and vendor negotiation.
- Co-ordinate with the development team / vendor for effective mapping of the business requirement and functionalities
- Getting sign offs pertaining to legalities, risks, crediting, accounting and taxes from the concerned functional departments within the bank.
- Ensuring compliance to SLA's, and to the key Business processes, with proper documentation.
- Keeping a watch on the products being launched by the competitors to do a comparative analysis and bring about further innovations to make the products more rich vis- -vis the competition.
- Strategizing for enhancement in product features basis the Change Requests or a general study of the need for new features due to change in market dynamics.
- Supervising UAT, post deployment review, reviewing preparation of Training Kits, Process notes
- Job REquirements:"
- Technology enthusiast and highly motivated individual with understanding of any of digital platforms specifically for consumer assets.
- Well conversant with RBI guidelines on customer service, BCSBI guidelines, customer grievance handling, NPS and customer surveys.
- Knowledge of Omni channel platform, Chabot, AI, ML, micro services and connected banking
- Good knowledge on Asset banking products and regulations pertaining to same
- Good Understanding of latest Web and Mobile technologies
- Good knowledge on execution of projects related partner eco system, fintech & Aggregators integrations
- Well versed with UAT tools and techniques
- Good project management skill, understanding of project methodologies like AGILE
- Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements
- Excellent written and oral communication skills
- Highest ethical standards able to maintain discretion and confidentiality
- Collaborative, positive team player with the ability to navigate different teams
- Strong work ethic, reliability, and service mentality

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