Client Service Specialist
2 days ago
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
Essential Job Functions:
- Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations
- Coordinate, distribute, and maintain Standard Operational Procedures (SOPs) in collaboration with Sales, Operations, and Finance
- Penetrate organizational structure and develop relationship beyond main points of contact
- Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
- Maintain rates and assess yields monthly
- Monitor account for timely payments and assist with collections on past due invoices
- Set up internal reports to monitor our performance in meeting critical milestones
- Immediately communicate any issues or exceptions to Operations
- Enter all meeting notes, action items, complaints, compliments into our CRM and distribute to appropriate people in global network
- Assign a corrective action to every issue/complaint and follow-up on effectiveness of corrective action to ensure client satisfaction with the resolution
- Manage and lead business reviews; establish a quarterly review cycle, at a minimum
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
-
Client Services Specialist
2 weeks ago
Delhi, India Abhidi Solution Full timeJob Description As a Client Services Specialist, you will play a pivotal role in driving business growth by acquiring new clients, nurturing existing relationships, and strategically expanding our market presence. Your responsibilities will encompass identifying key personnel within multinational corporations, fostering strong relationships, expanding our...
-
IT Support Specialist
2 weeks ago
India Mint Service Desk Full timeIT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...
-
Client Services Executive
7 days ago
India Health Icons Club Full timeClient Success Manager (Remote – Full Time) Company: Health Icons Club India’s #1 Holistic Healing Platform for Women with Endometriosis, PCOS, Thyroid & Infertility. Role Overview: We’re seeking a proactive, emotionally intelligent Client Success Manager who can own the client journey from onboarding to success for a cohort of ~50 clients. This is not...
-
Client Services Manager
1 week ago
Northeast India Harrison Scott Associates Full timeJob Title: Client Services Manager Salary: £ Excellent Location: North East Reference: J1878 Contact: Telephone: 0141 647 6688 Categories: , , , A great opportunity has come about to work for a leading marketing services group in this key client services management role. We seek a high calibre individual who will provide oversight and leadership to a number...
-
Client Services Manager
1 day ago
Northeast India Harrison Scott Associates Full timeJob Title: Client Services Manager Salary: £ Excellent Location: North East Reference: J1878 Contact: Telephone: Categories: , , , A great opportunity has come about to work for a leading marketing services group in this key client services management role. We seek a high calibre individual who will provide oversight and leadership to a number of account...
-
Client Service Specialist
1 day ago
Chennai, India Crane Worldwide Logistics Full timeCrane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Essential Job Functions: Lead and manage the implementation of any new services in collaboration with the appropriate operational stay at all origins/destinations Coordinate,...
-
Client Servicing Executive
5 days ago
Nungambakkam, Chennai, Tamil Nadu, India ADD UR CO LLP Full time1 to 3 Years of experience - Any Gender - Onboarding new clients and develop working relationships. - Leading and developing a team of sales representatives or customer care specialists. - Generating sales or service reports for clients and senior management - Conducting customer service presentations and workshops - Developing surveys and obtaining client...
-
Client Relationship Manager
5 days ago
Chennai, Tamil Nadu, India Frutta - Corporate Refreshment & Experience Specialist Full time ₹ 9,00,000 - ₹ 12,00,000 per yearFruttais South India's most preferred one-stop corporate refreshment & experience partner. We aim to do the same by providing an exciting assortment of refreshments and events by seamlessly integrating technology to provide unparalleled hospitality. With an extensive network of top-tier vendors spanning from culinary delights to event management, we deliver...
-
Client Services Executive
7 days ago
India Health Icons Club Full timeClient Success Manager (Remote – Full Time)🏢 Company: Health Icons ClubIndia’s #1 Holistic Healing Platform for Women with Endometriosis, PCOS, Thyroid & Infertility.🎯 Role Overview:We’re seeking a proactive, emotionally intelligent Client Success Manager who can own the client journey from onboarding to success for a cohort of ~50 clients. This...
-
Chennai, India Client Of Teamlease Service Ltd Full timeDesignation: BPO/TelecallerJob Description:Good communication skills.Handling inbound calls and emails in a professional manner.Answer phone calls and handle queries while visit at the office.You pay strong attention to detail and deliver work that is of a high standardAttending regular team meetings to clarify progress and performance-related...
