Operations Executive

2 days ago

Bengaluru, Karnataka, India KARDEX Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Kardex India Private Limited is seeking a motivated self-starter to join our Life Cycle service Team in the role of Operations executive, to be based in Bangalore, India. This is a Full Time Position, which reports to the Director – Life Cycle Service.

Your tasks

Contract Lifecycle Management:

You'll manage the complete contract lifecycle, including planning, scheduling, and execution of preventive maintenance services. A key focus is to prevent revenue loss by ensuring all contract terms are met, and all services are accurately invoiced using SAP.

Operations & Logistics:

A primary responsibility is to efficiently schedule and dispatch maintenance visits, coordinating with Field Service Managers to optimize staff allocation and minimize customer downtime. You'll use a machine database to track and manage all equipment, including those under warranty.

Stakeholder Communication:

You'll be the central hub for communication, providing high-level updates to the Life Cycle Service team and other key stakeholders. You'll also create and present regular reports (bi-monthly and monthly) on contract status, progress, and performance.

Financial & Administrative Tasks:

You'll handle all preventive maintenance invoicing( SAP Exposure is must), and assist with vendor registration and machine database management to ensure all records are accurate and up-to-date.

Cross functional Support:

Support cross function in case of urgencies and slip into other back office work in case of absence or at times during additional workload

REQUIREMENTS

Education:

  • Graduate or equivalent
  • Relevant experience can compensate for lack of education

Relevant work-experience:

  • Minimum 3 -5 years of experience in a similar position as a Operations Executive
  • Work exposure in SAP environment knowledge is must

Language skills:

  • Local language(s) – native or fluent (both speaking and writing)
  • English – fluent (both speaking and writing)
  • English, Kannada, Hindi

Behaviours required to perform this role:

  • Collaborates & team effectively.
  • Open and easy communicator
  • Ability to work under pressure and stressful conditions.
  • Service-minded
  • Ability to influence change across multiple locations/functions and organizations.

Ability to Multitask

Other skills/competences/qualifications:

  • Customer- and business-oriented
  • Financial and commercial awareness
  • Structured, self-organized and self-motivated
  • Independent and team player
  • Communication skills
  • Interpersonal skills
  • Personal effectiveness
  • Project management/coordination
  • Flexible
  • IT-knowledge (especially Microsoft Office)

This role is only open to Indian citizen

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