non voice process

2 weeks ago

Egmore, Tamil Nadu, India BALWANT STEEL Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Experience : Years of experience

Job Description:

  • Handle customer queries through email and chat support (no voice calls).
  • Perform data entry and back-end documentation with accuracy.
  • Process and verify information as per company guidelines.
  • Maintain records and update databases regularly.
  • Respond to customer requests promptly with professional communication.
  • Coordinate with internal teams to resolve issues.
  • Ensure compliance with quality and data security standards.

Requirements:

  • Graduate / Undergraduate (any discipline).
  • Good written communication skills in English.
  • Proficiency in MS Office (Word, Excel) and basic computer skills.
  • Ability to work in shifts (if required).
  • Strong attention to detail and ability to meet deadlines.
  • Prior experience in BPO/KPO/Non-Voice process is an added advantage.

Benefits:

  • Competitive salary package.
  • Growth opportunities within the organization.
  • Training and skill development programs.
  • Positive and supportive work environment.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Work Location: In person

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