Mega WalkIn_Chat Process

1 week ago


Bengaluru, Karnataka, India IGT Solutions Full time ₹ 35,000 per year

Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.

Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
  • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
  • Adheres to all company and specific Contact Center policies and procedures
  • Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

  • Strong process orientation
  • High energy, High Integrity & Work Ethics
  • Strong interpersonal skills & ability to communicate effectively
  • Strong problem-solving skills.

Educational & Essential Experience:

  • Bachelor's Degree or Undergraduate dropouts
  • 6 Months BPO or travel experience and fresher
  • Excellent Written and spoken communication, business technical writing
  • Computer Skills ability/experience using computer applications
  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
    • Open to work in a Chat environment (Chat/Email)

Interview Rounds:

  • HR Round
  • Versant Test Round /VNA Round
  • Operations Round

Compensation
Salary up to 35,000 CTC

Interview Time : 9-30 am to 4-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North City,

Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Person - Sameer Gandhi , Contact Number



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