 
						B2_SAP Support Manager_Mumbai,Pune,Nagpur,Vijaywada,Chennai,Banglore,Rayagiri
2 weeks ago
Key Responsibilities -
1. Support Delivery & Escalation Management
- 
Own end-to-end SAP AMS delivery across assigned accounts.
- 
Monitor ticket queues, prioritize incidents, and ensure timely resolution.
- 
Act as the primary escalation point for clients and internal teams.
- 
Manage global support consultants, shift planning, and weekend coverage.
- 
Drive onboarding, KT sessions, and performance tracking.
- 
Ensure resource allocation aligns with SLA commitments and client expectations.
- 
Conduct weekly/monthly governance calls with clients.
- 
Share ticket analytics, RCA reports, and improvement plans.
- 
Maintain high CSAT through proactive communication and delivery excellence.
- 
Track KPIs: ticket aging, resolution time, backlog, and compliance.
- 
Implement best practices for UAT closure, version control, and documentation.
- 
Collaborate with ABAP, BASIS, and functional teams for cross-module fixes.
- 
Identify automation opportunities using AI, predictive analytics, or RPA.
- 
Contribute to SAVIC's thought leadership via internal forums and LinkedIn.
- 
Support internal audits, ISO compliance, and knowledge base creation.
- 
Bachelor's degree in IT, Engineering, or related field.
- 
Strong understanding of SAP modules (FICO, MM, SD, PP, HCM).
- 
Experience with ticketing tools (ServiceNow, Remedy, SAVIC Portal).
- 
Excellent communication, escalation handling, and client-facing skills.
- 
ITIL certification preferred; SAP certification is a plus.
- 
					
					
 Mumbai, Maharashtra, India savictechn Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRequired Skills: SAP PM/EAM Consultant (Private & Public Cloud)Role Overview: Implementation Consultant- 1 and Support Consultant- 1Job Description: Organizational Structure: Very good knowledge on Maintenance plant, PlanningPlant, Plant Section, location, Planner Group and Work Center.• Master Data: Excellent knowledge on PM Master Data such as Main Work... 
- 
					  
 Mumbai, Maharashtra, India savictechn Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description – (EC + PHP Development)Role OverviewWe are looking for a skilled consultant with a minimum of 3 to 4 years of experience in PHP development, along with hands-on expertise in SAP SuccessFactors Employee Central (EC) and Application Onboarding (AOB). Prior experience working in an outsourcing or managed services environment will be highly... 
- 
					
					
 Mumbai, Maharashtra, India SAVIC Full time ₹ 5,00,000 - ₹ 15,00,000 per yearSep 24, 2025Location: MumbaiTitle: B1_Associate Consultant SAP SD_Mumbai/Pune/Chennai/Nagpur/VijayawadaJob Description:Job SummaryWe are looking for an SAP SD (Sales and Distribution) Consultant with around 2 years of hands-on experience. The ideal candidate should have worked on SAP SD configuration, support, and enhancements, with a good understanding of... 
- 
					
					
 Mumbai, Maharashtra, India savictechn Full time ₹ 20,00,000 - ₹ 25,00,000 per yearosition OverviewWe are seeking an experienced SAP Basis Lead to oversee the administration, maintenance, and optimization of our SAP landscape. The ideal candidate will lead a team of SAP Basis administrators, ensuring system reliability, performance, and scalability while driving best practices and continuous improvements.Key ResponsibilitiesLead and manage... 
- 
					Corporate Social Responsibility Manager7 days ago 
 Mumbai, Maharashtra, India Namaha Om Full time ₹ 9,00,000 - ₹ 15,00,000 per yearJob / Role SpecificationLocation:Delhi, Mumbai, Pune, Hyderabad, Bangalore, Chennai, Kolkata, Ahmedabad, NagpurDepartment: Panic Support Department, Corporate Social Responsibility (CSR)Reports to: CSR Country Head / ChairmanPrimary ObjectiveKey Responsibilities1. Awareness & Community OutreachPlan, organize, and conduct awareness programs about the... 
- 
					
					
 Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full timeGreetings from TCS!Position Title: Application Support Analyst Location: Chennai/ Mumbai/PuneExp Range : 4-6 YearsTechnical Skills: Working experience of supporting applications inCalypso Version 14 or above.Extensive experience with some version of UNIX. Linux preferred but not essential.Database experience is essential – Microsoft SQL Server ideal but... 
- 
					
					
 Mumbai, Maharashtra, India savictechn Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob SummaryWe are looking for an SAP SD (Sales and Distribution) Consultant with around 2 years of hands-on experience. The ideal candidate should have worked on SAP SD configuration, support, and enhancements, with a good understanding of sales order processing, pricing, shipping, billing, and integration with other SAP modules (MM, FI).Key... 
- 
					  International Sales Executive7 days ago 
 Mumbai, Maharashtra, India Adinath forging Pvt Ltd Full time ₹ 2,10,000 - ₹ 4,00,000 per yearJob Title: Customer Support Associate (US Voice Process)Location: Bangalore, Mumbai, Pune (Work from Office)Eligibility:2024 graduates (freshers) – ₹21,000 take-home (~3 LPA).2025 pass-outs can apply (must have 6th semester hall ticket + cleared Sem 1–5 in one attempt).Experienced (up to 3 years) – ₹28K–40K CTC.Undergraduates accepted if 1+ year... 
- 
					Executive - Lead Generation - Matrimony Firm1 week ago 
 Navi Mumbai, Maharashtra, India Truely Marry Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPositionExecutive - Lead Generation - Matrimony Firmarrow_back BackExperiance1-4 yrsLocationMumbai, Delhi, Bangalore, Hyderabad, Ahmadabad, Chennai, Kolkata, Pune, Jaipur, Lucknow, Kanpur, Nagpur, Indore, Thane, Bhopal, Visakhapatnam, Patna, Vadodara, Ghaziabad, Ludhiana, Agra, Nasik, Faridabad, Meerut , Rajkot, Varanasi, Srinagar, Aurangabad, Dhanbad,... 
- 
					  SAP Project System Developer2 weeks ago 
 Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full timeAbout the Job:Role - DeveloperRequired Technical Skill Set -SAP PSExperience : 6-8 yearsLocation : Preferably Mumbai, Pune, NagpurMust-Have:SAP R/3 PS support with experience working on related SAP area.Good-to-HaveKnowledge and experience in PS processes (PS hierarchies, planning,budgeting, project controlling, reporting, closing, PS Versions)Deep knowledge...