Manager - HR (Employee Relations)

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will play a key role in driving employee relations and related legal compliance across all BCG entities based in India. Reporting to the India HR Sr. Director, the role will work across the following areas:

• Enable and drive firm-wide Employee Relations to meet the needs of our growing and evolving India Consulting Offices. Working closely with HR, legal, risk, compliance, Regional/Business Unit leaders and other stakeholders, you will manage end to end process as per BCG protocols and global guidelines
• Drive best practice approaches to Employee Relations issues across the business including:-
• In collaboration with the legal and global employee relations team, develop a suite of local best practice Employee Relations policies and tools (e.g., PIPs, redundancies, investigations, terminations, etc.)
• Maintain understanding of key industry and local market trends and best practices and incorporate them into BCG's operations.
• Collaborate, guide, and deliver advice to local and global teams.
• Lead and disseminate communication related to Employee Relations across all businesses
• Work with regional & global stakeholders to align on best practices, risk compliance and related projects
• Work with the HR leadership team to implement and drive change management projects.
• Develop and disseminate best practices and training.
• Provide strategic advice to HR/ER teams on global HR policies, employee relations matters, investigations, and processes.
• Design and deliver employee training programmes on employee relations issues and workplace conduct.
• Develop a culture of continuous improvement and innovation.
• Manage ER processes, monitoring, supporting, and adjusting as required to ensure BCG maintains smooth ER processes and provides top-in-class support across the market on ER matters, in compliance with local laws and regulations. Proactively troubleshoot on pain points where needed
• Conduct complex HR investigations and/or support, coach and advise others in conducting investigations as required, including providing counsel on appropriate outcomes and
• Lead and coordinate operations of key reporting
• Support on any Ombudsman-related concerns on employee relations practice and HR
• Lead internal reviews and audits of employee relations data and Develop metrics to monitor outcomes. Ensure compliance with requirements as needed.

What You'll Bring

• Any post-graduation degree with a minimum of 8+ years' experience in a similar role within a high-performing professional services environment.
• Extensive ER expertise over 8+ years, relevant Employee Relations experience working for a multi-national organisation
• Good experience and understanding of managing complex reporting relationships in a matrixed organisation, and the ability to incorporate multiple cultures. Partnering, consulting, influencing & relationship management skills
• Excellent written and oral communication skills with the personal presence to influence others, whether in small groups or presenting to large audiences
• Role model with strong values & experience in change management
• Flexible approach and ability to manage conflicting priorities
• Can develop and manage relationships with key stakeholders at all levels of the organisation. Builds strong networks and collaborative relationships

Who You'll Work With

You'll be working closely with the India HR Leadership. You will also engage with various other India entities and other global, regional, and local stakeholders

Additional info

You're good at:

• The successful candidate will be comfortable in a fast-paced, complex global organisation and confident in their regular interactions with the business and making decisions that require intellectual nimbleness, pragmatism and values-based decision Self-motivated, proactive, and hardworking team player with strong influencing skills.
• Must be able to deliver functional capabilities that in keeping with BCG's values and
• Effectively balance strategic thinking with the ability to get things done within a rapidly changing work environment
• Excellent conceptual skills and ability to package complex materials into a well-organized and succinct work product
• Enlist the cooperation of others while tapping into the skills & abilities of others to achieve desired results
• Trustworthy – exercising sound judgment in managing confidential/sensitive information
• Assist in developing long-term strategies and create key initiatives to promote and achieve a culture of assimilation.
• Analyse data, identifying trends and pulse checks within the
• Handle difficult and confidential situations with poise, understanding and tact
• Anticipating and managing risks
• Adapting to dynamic situations and changing requirements
• Taking a tenacious approach to ensure results
• Experience of building effective working relationships across entities and leveraging these relationships to deliver positive outcomes

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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