Customer Service Representative

5 days ago


Navi Mumbai Panvel Thane, India Hexaware Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to customers.
  • Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
  • Maintain records of all interactions with customers using CRM software (Zoho).

Desired Candidate Profile

  • 0-3 years of experience in BPO/Call Centre environment handling international voice process.
  • Excellent communication skills with ability to handle multiple conversations simultaneously.

Proficiency in English language is mandatory; knowledge of Hindi language is an added advantage.

Contact

Email -



  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...


  • Thane, Navi Mumbai, Mumbai City, India beBeeCustomerService Full time ₹ 40,000

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. This role offers an exciting opportunity for individuals who are passionate about delivering exceptional service and building strong relationships with customers.Key Responsibilities:Respond to...


  • Thane, India US Grace Logistics Pvt Ltd Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...


  • Navi Mumbai, India AAIDEOLOGY Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Navi Mumbai, India Unifox Global Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Navi Mumbai, India Glocal Marketing Solutions Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service RepresentativeWe are seeking a skilled and customer-oriented representative to join our team. In this role, you will be responsible for providing exceptional service to our customers through inbound calls.Key Responsibilities:Answer customer inquiries: Handle incoming calls and provide accurate and timely information to customers about our...


  • Navi Mumbai, Maharashtra, India beBeeBanking Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service Representative Job Overview:We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through outbound voice-based calling. You will promote banking products such as Credit Cards and ensure that...


  • Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ - **for Customer Support Representative (Automobile Background)**_ **Job Title**:Customer Service Representative** **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer...