Current jobs related to Service Delivery Manager - Bengaluru, Karnataka - Hewlett Packard Enterprise

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Nasugroup Full time

    We are seeking an experienced and client-focused Service Delivery Manager with 8-12 years of experience in IT service management, operations, and stakeholder engagement. The Service Delivery Manager will be responsible for ensuring seamless delivery of IT services, managing SLAs, and driving service excellence across multiple client accounts. This role...

  • Manager, service delivery

    3 weeks ago

    Bengaluru, Karnataka, India ReSource Pro Full time

    Job Description:Job Title: Manager - Service DeliveryReports to: Service Delivery - DirectorDepartment: Service Delivery UnitLocation: Bangalore, IndiaMeet the hiring team: : Key Details:Designation: Manager, Service Delivery, IndiaExperience: 15 years with 7 years in ManagementWork Location: Hebbal | Brookfield - BengaluruNotice Period: Immediate to 90...

  • Service Delivery Manager

    18 hours ago

    Bengaluru, Karnataka, India GSSTech Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We are hiring a Service Delivery Manager for a leading banking client in the UAE. The role requires overseeing the delivery aspects of the squad, managing resources, handling delivery challenges, and ensuring smooth operations for offshore resources. The candidate will act as the primary point of contact for offshore teams and facilitate seamless service...

  • Manager, Service Delivery

    3 weeks ago

    Bengaluru, Karnataka, India ReSource Pro Full time

    Job Description:Job Title: Manager - Service DeliveryReports to: Service Delivery - DirectorDepartment: Service Delivery UnitLocation: Bangalore, IndiaMeet the hiring team: sagar_gowda@resourcepro.in.LinkedIn: https://www.linkedin.com/in/sagarbs04?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appKey Details:Designation: Manager,...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Resource Pro Full time US$ 1,04,000 - US$ 1,30,878 per year

    Job Description: Manager, Service Delivery Manager, IndiaJob Title - Manager, Service Delivery,India Report to - Director, Service Delivery,IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position:In this pivotal role,Critical leadership will be expected during this exciting and transformative time for the company - a unique...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India VyntraPro Innovations Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We're Hiring |Service Delivery Manager – Enterprise Telephony, Contact Center Location: BangaloreExperience -6-9 YearsWe are looking for a highly skilled Service Delivery Manager with strong expertise in Genesys PureCloud, MS Teams Phone System, and Unify OpenScape platforms. This role is ideal for someone who can design, implement, and optimize...

  • Service Delivery Manager

    3 weeks ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Position/ Job Title: Service Delivery Manager Location: Bengaluru, Karnataka Job Description for the Position: The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Resource Pro Full time US$ 1,04,000 - US$ 1,30,878 per year

    Greetings from ReSource ProJob Description: Manager, Service Delivery Manager, IndiaJob Title - Manager, Service Delivery,Working Experience: Minimum 12+ years experience, 7+ years of experience as an Manager.Ideal candidates will have experience in:US HealthcareUS MortgageUS InsuranceUS ProcessInternational BPO Operation Non-voice process.Purpose of the...

  • Service Delivery Manager

    3 weeks ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Position/ Job Title: Service Delivery ManagerLocation: Bengaluru, KarnatakaJob Description for the Position:The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be single...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Bread Financial Full time

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryThe Service Delivery Manager will lead, provide direction for End User Services team, coordinate with counterparts and stakeholders, and strategically align with End User...

Service Delivery Manager

2 weeks ago

Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time US$ 1,04,000 - US$ 1,30,878 per year
Service Delivery ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.

What you'll do:

  • Responsible for the overall business success of a set of services, solutions, or a sub- set of the portfolio, product family, or functional segment. Establishes strategies and business plans to support business goals and initiatives by driving profitable growth and TCE.
  • Manages and monitors performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); delivers recovery or action plans for exception issues.
  • Identifies and drives process improvements for services route to market, delivery, business operations, and individual and team productivity to improve overall effectiveness.
  • Creating and foster a mutually beneficial relationship with Product Business Groups, Alliance partners, Services functional and support teams, and Regional Business Development Manager, Sales, Solution Partners Organization, and delivery functions.
  • Focal point for functional team issues and resolution.
  • Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals.
  • Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals.

What you need to bring:

Education and Experience Required:

  • Typically 8+ years to establish proven track record in Service Business Management Established management background of high level individual contributors (leading teams).
  • Typically first level and advanced level university degree.

Knowledge and Skills:

  • High market knowledge. Need broad knowledge competitive market dynamics, business models, business strategies and processes.
  • Demonstrate knowledge of corporate organization, culture and policies, cross functional roles and objectives.
  • Skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics, and excellent communication, and negotiation skills.
  • Familiarity with financial reporting tools and ability to correctly design reports and interpret their output.
  • Demonstrated ability to provide thought leadership and drive change across functions; highly developed program management and change management.
  • Management by influence with international, multi-cultural, virtual teams.
  • Influence cross-functionally and on senior management level.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india#operations

Job:

Services

Job Level:

Manager_

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.