IT Hardware

4 days ago

Noida, Uttar Pradesh, India 1a4e91be-549c-4b05-be53-ffa15263afdf Full time ₹ 12,00,000 - ₹ 36,00,000 per year

JD IT Manager

Experience Required: 8+ Yrs.

Location: Noida, Sector-68 (Work from Office)

Shifts: Rotational Shifts

Must be a Graduate.

8+ years' experience in team handling. Providing support for software, hardware, networking, database, and problem-solving.

Skills & Responsibilities:

Key Skills:

  • Office 365 Administration – security, compliance, defender, Intune, and SharePoint.
  • Document and inventory management, assets, onboarding, and FNF.
  • Experience with security threats and rule management at the firewall level.
  • Taking leadership, direction, and guidance to the team of employees towards effectively achieving a common goal.

Responsibilities:

  • Workplace Transformations, Azure Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Virtualization: Hyper-V, VMWare, Virtual networking, Security and application architecture.
  • Troubleshoot various Office 365/ G-Suite issues including connectivity and mobility.
  • Mobile Device Management – InTune policy management of Phones and Laptops.
  • Office 365 migrations, Exchange Online, SharePoint Online, Skype for Business (S4B), Microsoft Teams, Intune MDM, Azure AD troubleshooting and technical support.
  • Backup Software and Hardware Configurations – DR and BCP.
  • Monitor and resolve Local & Azure backups & Azure Site Recovery replication.
  • Strong working knowledge of Operating System Software (Microsoft Windows Client and Server, Mac, Linux, and UNIX).
  • Provided tier 2 and tier 3 technical support over tickets, phone, and email.
  • Respond to all help desk tickets within SLA guidelines.
  • Accepted case escalations from junior techs and solved many of the complex cases the technical support team received.
  • Strong working knowledge of Routing & Layer 3 Switching.
  • Intermediate to advanced networking knowledge and solid understanding and ability to troubleshoot networking technologies (TCP/IP, LAN, WAN, Wireless, Cabling).
  • Good understanding of networking concepts including TCP/IP, network interfaces, and network security.
  • Management and upkeeping for the CCTV system and Attendance Machine.
  • Excellent problem determination and problem-solving skills.
  • Excellent time management and troubleshooting skills.
  • Communication and interpersonal Skills.
  • Creative Thinking Skills.

Why us?

Perks & Benefits:

  • Immense opportunities for growth, personal development & career opportunities.
  • We also champion a workplace culture that thrives on passion, collaboration, efficiency, and innovation.
  • Dynamic Teamwork Environment, Fantastic flexibility
  • Work life balance.
  • Medical Benefits

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