Consultant | HR Shared Services | Bengaluru | HR Transformation

Job requisition ID :: 88560

Date: Sep 10, 2025

Location: Bengaluru

Designation: Consultant

Entity: Deloitte Touche Tohmatsu India LLP

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Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services,

Deloitte is where you'll find unrivalled opportunities to succeed and realize your full potential.

Deloitte is where you'll find unrivalled opportunities to succeed and realize your full potential.

Today's business challenges present a new wave of HR, talent and organization priorities. Deloitte's Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business-driven HR to innovative talent, leadership, and change programs. Learn more about Human Capital Practice

We are seeking a detail-oriented and proactive HR Operations & Workforce Administration Analyst to support day-to-day HR processes in our Shared Services model. The role will be responsible for managing employee lifecycle transactions, maintaining accurate employee records, ensuring compliance, and delivering high-quality HR services to employees and stakeholders.

Employee Lifecycle Management

• Support execution of end-to-end employee lifecycle processes: onboarding, employee data management, transfers, promotions, separations, and exit formalities.

• Prepare and issue employment letters, confirmation letters, transfer letters, and other HR documents.

• Ensure accurate processing of new hire documentation and exit clearances.

• Meticulous in maintaining data integrity and optimizing system performance.

• Ability to work collaboratively with cross-functional teams.

Workforce Administration

• Maintain employee master data in HRIS/HRMS systems

• Process changes such as job, pay, personal details, reporting lines in the system.

• Ensure accuracy in headcount reporting, organizational charts, and workforce analytics.

• Support HR in workforce planning activities with updated employee data and reports.

HR Operations & Compliance

• Handle employee queries via ticketing system, email, or helpdesk ensuring SLA adherence.

• Support statutory requirements like PF, gratuity, compliance audits, and record management.

• Collaborate with payroll and benefits teams to ensure error-free data handover.

Reporting & Analytics

• Generate regular reports and dashboards on headcount, attrition, joiners, leavers, and transfers.

• Support workforce analytics for HRBP and leadership teams.

• Maintain error-free records for audit and compliance purposes.

• Escalation Management

Process Improvement

• Identify recurring issues and suggest opportunities for automation and process simplification.
• Support continuous improvement initiatives (Lean, Kaizen) within HR Shared Services.

• Bachelor's/master's degree in human resources, Business, or related field.

• Minimum 5 - 8 years of performing HR Operations in preferably in a shared services / global capability Center (GCC) environment.

• Excellent attention to detail and problem-solving skills.

• Strong communication and interpersonal abilities.

• Ability to work independently and as part of a team.

• Hands-on experience with HRIS (DarwinBox).

• Experience working in a multinational or shared services environment

• Exposure to HR Operations in a shared services model

Additional Details

• Job Title: HR Operations Consultant

• Designation: Consultant

• Employment Type: Permanent

• Base location: Bengaluru, Karnataka, India

• Working from client location

• It will be a hybrid and/or 5 days working from office

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