HR Shared Services

5 days ago

Bengaluru Karnataka India, Karnataka Black Box Full time

Work location - Manyata Tech Park, Bangalore

Mode - Work from office

Shift timing - 2pm-11pm / 6pm-3am




Summary:

Black Box is looking for an HR Shared Services Representative to join our global Human Resources team. This position will be responsible for providing customer service and assistance to employees by responding to employee inquiries, as well as providing support services to all company employees with a high degree of customer satisfaction, expertise and timeliness. This is a key role for performing activities related to Human Resources delivery including compliance, transactions, and customer service.



Essential Functions:

  • Performs transactions related to one or more HR specialties with a high degree of accuracy and strict adherence to written procedures, such as data updates or employee assignment changes.
  • Responds to incoming correspondence from employees or managers for HR related inquiries. References company policies and procedures to ensure accuracy of response and to offer all available information. Determines and addresses any unstated needs. Recognizes when escalation of a situation is necessary.
  • Providing excellent internal HRSS delivery to Black Box employees in North America and Europe.
  • Maintains knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees.
  • Portrays a positive, professional, customer and delivery orientated image of the company. Seeks to drive results and beneficial outcomes for the HR team and customer.
  • Collaborates effectively with others in order to execute tasks and fulfil key deliverables within the HR team in order to develop credibility. Integrates efficiently with team members, seeking input/assistance as needed.
  • Work with managers around tier 1 employee relations issues.
  • Adhere to standard operating procedures while periodically auditing work to ensure accuracy..
  • Additional duties as assigned



Education Requirements:

·Bachelor’s degree in Human Resources, Business or related field required.



Experience Requirements:

  • Minimum 5 years’ experience in Human Resources internal HR customer service and data entry strongly preferred.
  • Experience of delivering HR services to Internal employees across America and Europe.
  • Prior data entry experience in an HCM platform required; experience with ADP, Oracle and People Soft strongly preferred.
  • Must be proficient with Microsoft Office applications (Word, Excel, PowerPoint).



Competencies

  • Strong interpersonal and customer service skills, with the ability to work both independently and in a team environment.
  • Ability to multi-task, work under pressure and adapt to change.
  • Must be able to manage highly confidential and sensitive information.


Candidates who can join immediately will be preferred

Candidates should be open to work in a 2pm-11pm/6pm - 3 am shift.

  • Senior Associate, HR Shared Services

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sr Associate, HR Shared Svcs Job Overview Provide HR administrative services in a customer-focused environment. Maintain confidentiality when handling sensitive personal and company information. Provide customer service support within the organization as the first point of contact for HR administrative-related issues. Provide back up support to HR PSC...

  • Human Resources Shared Services Manager

    7 days ago

    Bengaluru, Karnataka, India Etenico Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Assistant Manager– Global HR Shared ServicesLocation: Bangalore, IndiaWork Type: Onsite (Work from Office)10+ yrs. of experience in HR Shared Service.Experience in hire to retire process, workforce management, Payroll input, Benefits (ESI,Group Insurance)Experience in handling onsite and offshoreGood Communication skillsNote: Preferable...

  • Head of Shared Services

    1 week ago

    Bengaluru, Karnataka, India Styli Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Title:Head – Shared ServicesExperience:12 to 15 yearsQualification:Chartered Accountant (CA) / MBAAbout STYLISTYLI is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI bring over 40,000...

  • Associate Manager

    3 days ago

    Bengaluru, Karnataka, India, Karnataka Creative Synergies Group Full time

    MBA/PGDM in HR.7-12 years of HR experience, at least 2–3 years in Compensation & Benefits.Experience in managing HR operations in a mid to large-scale(2-5K Employees) organization with global exposure preferred.Strong knowledge of HR Operations/Shared services, onboarding, BGV, C&B, Benchmarking, HR Statutory, Payroll, HR Audits and Exit.Hands-on...

  • HR Services Associate

    4 days ago

    Bengaluru, Karnataka, India Tesco Bengaluru Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Associate-HR Services Company Description Tesco Bengaluru We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise...

  • HR Associate

    4 days ago

    Bengaluru, Karnataka, India Talent Corner Hr Services Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    HR Associate – Garvebhavi Palya, Bengaluru. Manage HR operations, recruitment, onboarding, training & employee engagement. Looking for candidates with strong communication & organizational skills. CTC 2.5–4 LPA. Immediate joiners preferred. Required Candidate profileGraduate in HR/Business Administration with knowledge of HR operations, recruitment &...

  • HR Intern

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka Quess Corp Limited Full time

    About Quess Corp Limited:Quess Corp Limited is India’s leading business services provider, leveraging deep domain expertise and future-ready digital platforms to enhance client productivity through outsourced solutions. Since our inception in 2007, we’ve expanded to 64+ locations across India, Southeast Asia. With a workforce of over 600,000...

  • KPMG Global Services | HR Transformation Change Management Consultants

    2 weeks ago

    Bengaluru, Karnataka, India, Karnataka KPMG Full time

    Established in 2008, KPMG Global Services (KGS) India is a strategic global delivery organization that works with over 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.The KGS India journey has been one of consistent growth, with a current employee count of c.22,000, operating from eight locations in India —...

  • 40695 - Sr Associate, HR Shared Svcs

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job OverviewProvide HR administrative services in a customer-focused environment.  Maintain confidentiality when handling sensitive personal and company information.  Provide customer service support within the organization as the first point of contact for HR administrative-related issues.  Provide back up support to HR PSC Coordinators for reporting and...

  • Manager, HR Business Partner

    5 days ago

    Bengaluru, Karnataka, India, Karnataka Giant Eagle GCC Full time

    Manager, HR Business PartnerGrow. Learn. Thrive. Giant Eagle is where your career can soar high. At Giant Eagle, you are so much more than an employee. You are part of the Family.About the CompanySince our founding in 1931, Giant Eagle, Inc. has evolved into one of the top 40 largest private corporations in the U.S. and one of the country’s largest food...