Voice Quality Analyst
2 days ago
Job Title: Quality Analyst - Inbound International Voice Process
Location: Ahmedabad-onsite
Job Type: Full-time
Role & responsibilities :
Call Monitoring
Listening and auditing for International Voice Process
Conduct Calibration sessions in sync with the QA team
Analysis for inbound/outbound calls
Monitor and evaluate inbound and outbound calls
Develops and conducts briefings for the targeted group of advisors that address Service Quality deficiencies and/or improvement opportunities..
Preferred candidate profile
Having Good Communication Skills
Good Analytical & Interpretation skills
Ready to work in rotational Shift
Perks and benefits
All Sundays + 2 alternate Sat Off
Indian Festival Holidays
Mid-day/Nigh shifts available
-
Quality Analyst
6 days ago
Ahmedabad, Gujarat, India Shrinath Products Full time ₹ 2,40,000 - ₹ 3,00,000 per yearQuality analysts are essential in ensuring that a business delivers high-quality products or services to its customers.Also known as QA analysts, they are responsible for reviewing and analyzing products and services to ensure they meet quality standards and customer expectations before they're released to the market.Quality control analysts are responsible...
-
Quality Analyst
2 days ago
Ahmedabad, Gujarat, India Magneto IT Solutions Full time ₹ 6,00,000 - ₹ 10,00,000 per yearJob Title :Quality Analyst (E-commerce)Location :Ahmedabad, Gujarat, IndiaJob DescriptionMagneto IT Solutions is seeking a highly motivated and experienced Quality Analyst to join our growing team in Ahmedabad. As a Quality Analyst, you will be responsible for ensuring the quality and functionality of our e-commerce solutions. You will work closely with...
-
Quality Analyst
2 minutes ago
Ahmedabad, Gujarat, India Hashtechy Full time ₹ 15,00,000 - ₹ 28,00,000 per yearDear Candidates,Greetings from HashtechyWe are urgently looking for a talentedSenior Quality Analystto join our IT company in Ahmedabad. We welcome immediate joiners.Designation: Senior Quality Analyst (Immediate Joiners)Experience: 2 to 4 yearsJob Description:Hashtechy is seeking an experienced, passionate, and creative Senior Quality Analyst to join our...
-
Quality Analyst
1 hour ago
Ahmedabad, Gujarat, India Sg Infotech Full time ₹ 4,20,000 - ₹ 10,00,000 per yearWe're Hiring: Quality AnalystLocation: AhmedabadHours: Mon–Fri | 11:30 AM – 7:30 PM ISTMarket Supported: Global English-speaking marketsLanguage: EnglishRole SummaryWe are looking for a Quality Analyst to lead the quality review and ongoing monitoring of applications across specialised programs and domains.This role uses structured rubrics and data...
-
Quality Analyst
2 days ago
Ahmedabad, Gujarat, India focus elite Full time ₹ 3,60,000 - ₹ 4,80,000 per yearØ Roles and Responsibilities· To identify training / mentoring needs of the team members and provide the same to the Manager.· To give need-based mentoring and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality.· Coaching the agents according to the...
-
Automation Quality Analyst
2 days ago
Ahmedabad, Gujarat, India Sufalam Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionSufalam Technologies, based in Ahmedabad, India, is a leading IT services and solutions provider. We integrate and optimize complex technologies and data to improve business results. With a deep technology expertise, real-world business experience, and proven methodologies, we help clients achieve their strategic objectives and drive...
-
Quality Assurance Analyst
1 hour ago
Ahmedabad, Gujarat, India Micro Orbit Full time ₹ 25,000 - ₹ 3,00,000 per yearJOB DESCRIPTIONQUALITY ANALYSTJob Summary:Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associate's demeanour, technical accuracy, Sales performance, and...
-
Senior Quality Analyst
1 week ago
Ahmedabad, Gujarat, India LIT Growth Agency Full time ₹ 8,00,000 - ₹ 12,00,000 per yearDear Candidates,Greetings from HashtechyWe are urgently looking for a talented Senior Quality Analyst to join our IT company in Ahmedabad. We welcome immediate joiners.Designation:Senior Quality Analyst (Immediate Joiners)Experience:2 to 4 yearsJob Description:Hashtechy is seeking an experienced, passionate, and creative Senior Quality Analyst to join our...
-
Sr. Quality Analyst
7 days ago
Ahmedabad, Gujarat, India Krish Technolabs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs a Sr. Quality Analyst, you will be designing and implementing tests, debugging and making corrective actions. You play a vital role in the company's application development process. You will be responsible for testing the product before launches to ensure that the product is free from errors and reliable.What You'll Be DoingManage own productivity,...
-
Junior Quality Analyst
4 days ago
Ahmedabad, Gujarat, India Hashtechy Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDear Candidates,Greetings fromHashtechyWe are urgently looking for a talented QA Automation Engineer to join our IT company in Ahmedabad. We welcome immediate joiners.Designation: QA Automation Engineer (Immediate Joiners)Experience: 2 to 4 yearsJob Description:Hashtechy is seeking an experienced, passionate, and creative Senior Quality Analyst to...