Senior Manager, s404 Centre of Excellence

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Key accountabilities and decision ownership :

• Sox compliance/ s404 testing on in-scope Vodafone finance processes for Germany local market

• Quality Assurance reviews on Control self -attestations

• Effective planning and Delivery of SOx cycle in line with Group Methodology

• Timely tracking of audit engagements/audit observations

• Support Business process & control owners with regard to control design and remediation

• Support Business process & control owners in driving the culture of controls

• Driving s404 training and knowledge sharing sessions

• Coordination and communication across audit functions and global markets including external auditors

• Identification of controls rationalisation opportunities and implementation

Key performance indicators:

• SOX plan completion for assigned s404 testing
• Delivery of QA on CSA
• Maintenance of Standard Controls Sets for Vodafone Finance Operations
• Driving the Vodafone Digital agenda and controls rationalisation initiatives

• Effective liaison and co-ordination with EY

• Hands on experience in leading the SOx review, Internal Audit and Control and Compliance area.

• The ability to challenge risks within complex business requirements and translate best industry processes and control environment
• The ability to handle unforeseen challenges
• Strong governance mentality
• Ability to engage with senior stakeholders and effective liaison with External Auditors

Delivering Results (level 2)

• Driven – Can do, delivers and drives Vodafone to win
• Goal Oriented – Sets and prioritises challenging targets
• Focused – Rigorous, manages own time and resources

Putting Customers First (level 2)

• Commercial – Understands the value of profitable customers
• Listens – Listens and understands customer's needs
• Service Orientated – Delivers outstanding customer service

Performing through our People (level 2/1)

• Motivates – Motivates people and teams to perform
• Adaptable – Values and adapts to different cultures
• Develops team – Develops & coaches the team to succeed
• Teamwork – Works collaboratively with others

Managing a Changing Environment (level 2)

• Helicopter – Sees the big picture and the important details
• Judgement – Displays sound judgement, makes effective timely decisions
• Manages change – Works effectivity in a changing environment

Communicating for Impact (level 2)

• Enthusiastic – Communicates with enthusiasm and clarity
• Inspirational – Inspires & influences stakeholders

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

Apply now, and we'll be in touch

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

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Together we can.