Current jobs related to Associate, Specialist, Fraud Operations, Consumer Banking - Mumbai, Maharashtra - at DBS
-
Manager Fraud
3 weeks ago
Mumbai, Maharashtra, India Standard Chartered Full timeJob Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Candidate should have knowledge about Regulatory Reporting Process Data Analysis Microsoft systems In case of fraud occurrence he she should be able to report the same Depending on the fraud trends...
-
Fraud Solutions
2 weeks ago
Mumbai, Maharashtra, India TransUnion Full timeWhat We ll Bring Dynamics of the Role Our International Sales Organization is seeking a highly motivated individual to join our team as an Industry sales specialist focused on specific suite of Fraud Identity solution capabilities This hunter sales position is accountable for achieving annual new business and revenue goals through customer relationship...
-
An'yst, Fraud Ops
3 weeks ago
Mumbai, Maharashtra, India Standard Chartered Full timeJob Summary Work on Hunter system and ensure timely closure of cases Responsible for end-to-end actioning on the case starting from case identification investigation and closure of cases in the system Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities In case of fraud...
-
Manager, Fraud Risk Management
3 weeks ago
Mumbai, Maharashtra, India Standard Chartered Full timeKey Responsibilities Manage Retail Clients Fraud Risk activities and processes for Investigations effectively and efficiently aligned to business strategy Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Manage fraud risk assisting businesses with implementing the ...
-
Leading Cyber Fraud Prevention Specialist
1 week ago
Mumbai, Maharashtra, India beBeeCyber Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Overview:As a Senior Cyber Fraud Specialist, you will collaborate with global business units to prevent, detect, and respond to cyber fraud incidents across multiple international e-commerce platforms and customer support solutions.You will ensure new e-commerce initiatives and online support platforms are secure by design, with robust fraud prevention...
-
Mumbai, Maharashtra, India JPMorgan Chase Full timeAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area This is a unique opportunity for you to work in the Business Resilience team to partner with the Business CCB Business Resiliency s mission is to continuously improve our businesses ability to provide outstanding products and services to our...
-
Mumbai, Maharashtra, India DBS Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI),...
-
Manager, Fraud Risk Management, Central Zone
2 weeks ago
Mumbai, Maharashtra, India Standard Chartered Full timeJob Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Candidate should have knowledge about Regulatory Reporting Process Data Analysis Microsoft systems In case of fraud occurrence he she should be able to report the same Depending on the fraud trends...
-
Corporate Fraud Prevention Manager
2 weeks ago
Mumbai, Maharashtra, India beBeeRiskContainment Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Key Roles and Responsibilities As a Risk Containment Specialist, you will be responsible for developing and implementing fraud strategies, policies, and initiatives across the country. This includes end-to-end responsibilities for fraud prevention and investigations, establishing and assisting proactive fraud prevention mechanisms, and providing strategic...
-
Mumbai, Maharashtra, India DBS Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
Associate, Specialist, Fraud Operations, Consumer Banking
2 weeks ago
Business Function
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.
Job Purpose:-
With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank.
Key Accountabilities:-
- Responsible for developing and implementing action plans for detecting fraudulent activities.
- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process.
- Timely review of Fraud and Authorization rules/parameters in respective systems based on Analysis of new fraud trends.
- Ensure compliance with all laid down policies and procedures for smooth operations of unit.
- Initiatives to enhance approval rates.
Job Duties & responsibilities:-
- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process
- To ensure investigation is completed & closure report is issued within TAT from the date when case is referred
- Implementation of fraud rules in systems based on Analysis of new fraud trends.
- Monitor real time queues and identify high risk transactions within acceptable turnaround time
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Process and approve authorization requests
- Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved.
- Educate Merchants on the correct card acceptance and authorization procedures.
- Attend to and process Lost/Stolen Card reports from Cardholders
- Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses
- Consistently adopt group Investigation Standards & procedures
- Contact cardholders to verify transaction
- Ensure submission of pertinent information / reports on confirmed fraud transactions.
- Monitor personal and team performance and identify ways to improve team performance and service standards.
- Willing to work in shifts (24/7) based on team requirements
- Actively review and streamline operation processes
- Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards.
- Check & maintain necessary MIS data, reports, files, records or movements.
- Provide necessary administrative support in the processing of authorization- related tasks.
- Provide timely updates to BU/SU/Team Lead.
Required Experience:-
- Associate – 4-6 years, Analyst – 2-4 years, in similar profile
- Proficient in English with good interpersonal and communication skills
- Willing to do shift duties (24/7 set up).
Education / Preferred Qualifications:-Commerce Graduate
Core Competencies:-
Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc.
Technical Competencies:-
Investigation, Data Analytics etc.
Work Relationship:-
- Support and maintain good working relationship with below units in timely investigations to process customer's fraudulent transactions claims.
- Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc.
- External workstreams like Intellect/ Verinite/ M2P vendor etc.
DBS India - Culture & Behaviors:-
- Drive Performance Through Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
- Enhance Knowledge Base, Build Skill Sets & Develop Competencies
- Invest in Team Building & Motivation through Ideation & Innovation
- Execute at Speed While Maintaining Error Free Operations
- Develop a Passion for Performance to Grow Talent Pool
- Maintain the Highest Standards of Honesty and Integrity
