Customer Success Associate Required for Health Insurance or Life Insurance for kharadi Pune location
3 days ago
Position: Insurance Policy Issuance Executive
Qualification: Graduate (any stream)
Languages Required:
Mandatory: English & Hindi
Preferred: Telugu, Tamil, Malayalam, Kannada, Gujarati, Bengali, Oriya, Assamese
Preference: Candidates with experience in Health Insurance Sales or Customer Service
Requirements
Key Responsibilities:
Issue insurance policies to customers with complete accuracy and adherence to regulatory guidelines.
Review and process insurance applications, quotes, and endorsements.
Ensure timely and error-free policy documentation.
Coordinate with internal teams to resolve policy-related queries and improve process efficiency.
Maintain high productivity, quality standards, and TAT compliance.
Strong analytical and problem-solving skills.
Excellent customer-centricity and situation-handling abilities.
Basic understanding of insurance products, processes, and regulatory requirements.
Candidates with post-sales insurance experience will be preferred.
Familiarity with insurance software, CRMs, and other policy-issuance systems.
Knowledge of data analysis and reporting tools.
Ability to meet productivity, accuracy, and quality targets.
Shift-Rotational Shift (Day shift for females until 8 PM; Rotational for males) 6 days of working
Interview mode-Face to face
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