Customer Support Executive(Advisory Insurance Sales

2 weeks ago


Pune, Maharashtra, India TCP Corps Full time ₹ 2,85,000 - ₹ 4,80,000 per year
Job description Job Title: Customer Success Associate Process - PhonePe Motor Insurance/Life insurance Work Mode: Work From Office Preferred candidates - Freshers with excellent Communication Experience - Insurance Background & Any kind of Sales Location - Pune(Kharadi) Salary: ₹28,500 CTC to ₹40,000 per month CTC. Job Description: PhonePe is looking for dynamic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply Key Responsibilities:
  • Handle customer queries and provide accurate information regarding PhonePe services.
  • Ensure customer satisfaction by resolving issues effectively and efficiently.
  • Maintain a professional and empathetic approach while interacting with customers.
  • Adhere to quality and compliance standards during customer interactions.
Required Skillset:
  • Excellent communication skills in both English and Hindi.
Qualifications:
  • Graduate from any field.
Interview Process:
  • HR Round
  • Versant 6 Certified
  • Written Assessment
  • Operations Round
  • Client Round
Experience:
  • Open to both freshers and experienced candidates.
  • Preferred: Candidates with insurance experience and sales acumen.
  • Minimum 6 months of Life Insurance experience is an added advantage.
  • Knowledge of Mutual Funds and ULIP Plans is beneficial.
Shift Details:
  • Rotational Shift
  • 6 days working.

Benefits:
  • Provident Fund
Schedule:
  • Day shift
  • Morning shift
Work Location: In person

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