General Manager, Tanker

Job Position Summary

The General Manager, Tanker's role exists to ensure the continuous success of the Tankers fleet management business by operationalising growth strategies, performance standards and competency development, adhering to FML India's business strategy and budget. While he/she will report to the Director Tankers for most matters, he/she will have an indirect reporting to the COO for matters which require policy changes such as changes to Office Manuals, KPI's, Crew Training, Crew Quality and Processes. To have a firsthand knowledge of the Vessel Operations, he/she will also be in-charge of supervising 0-2 FPD Managers.

Key Roles and Responsibilities

Operationalise strategy for growth of the Tanker / Dry fleet management business in India

•Accountable for the operationalisation of growth strategy for the Tankers fleet management business in India

•Develop short-term and mid-term objectives and goals to track and measure achievement of FML India's growth strategy, based on industry trends and projection of customer needs, and drive its implementation through Group Managers & derive appropriate financial targets to track and measure the success of developed objectives and goals, and report progress to Director Tankers.

Drive adherence to vessel performance standards for Tanker / Dry fleet in India

• Accountable for the adherence to Group vessel performance standards for Tankers in India

• Analyse data – KPIs, Budgets, Crew costs etc

• Collaborate with Tech / Ops / BMC / PD / QHSE / FMTI to improve service.

Implement technological and human competencies improvement roadmap within Dry / Tanker fleet in India

•Accountable for the operationalisation of improvement roadmap for Tankers technological and human competencies

• Collaborate with HR and Ancillary Services Lead to develop appropriate crew training and technological upgrades in adherence to technological and human competencies improvement roadmap and drive their implementation through Group Managers

• Derive appropriate targets to measure success and efficiency of developed training and upgrade to monitor and report achievement levels to Director.

Maintain safety and reliability standards onboard Dry / Tanker fleet

• Accountable for maintaining high levels of safety and reliability aboard Tanker fleet

• Overall accountability of client relationship management with regards to FPD matters

• Develop policies and programmes to create a safety-oriented culture onboard Tanker / Dry fleet in adherence to FML safety standards based on high level insights derived from vessel audit reports, providing direction to Group Managers address inadequacies aboard vessels if needed

• Drive the clear and regular communication of safety and reliability standards to all FML crew in India through Group Managers

Oversee day to day operations of a fleet

• Maintain accountability & oversight of vessel operations, advanced planning, crew training.

• Provide support and advice to group managers for FPD matters in the event of any crises / incidents and ensures that appropriate assistance is provided for quick resolution.
• Stand in for DGM as needed

Drive continuous improvement within the department

• Role model continuous performance improvement, drive standards & culture.

• Collaborate with Director and employees within the department to identify improvements that can be made to policies, processes, or technological infrastructure.

• Drive the operationalisation and implementation of department / company projects, improvement initiatives within the department through managers and employees.

• Monitor adherence to timeline and budget for continuous improvement projects and technological implementations within the department and report progress to Chief Operating Officer/ Director.

• Review and comment on workforce plan developed by HR to ensure adequate manpower for critical positions.

• Monitor and report improvement in outcomes within the department to Chief Operations Officer/ Director.

• Ensuring PIP and KPIs under performance management process and develop objectives and goals

• Prepare for TMSA / DBMS / Right Ship / Regulatory compliances with the team

• Lead in organizing seafarer pre-joining briefing

Manage and review costs

• Responsible for adherence of all Tanker fleet crew costs to budget

• Accountable for the review, approval, and projection of crew wages & expenses budgets presented by Group Managers, and for the aggregation and presentation of final budget to COO, India Operations / Director Tankers.

• Assist Director Tankers in the identification, escalation and resolution of areas of anomaly in budget reports for the department

Develop human capital

• Develop capabilities of direct reports through formal or informal mentorship and implementation of development plans

• Drive the identification and addressing of gaps in competencies through performance review of direct reports and collaboration with HR

• Review and comment on workforce plan developed by HR to ensure adequate manpower for critical positions

• Handling Promotion and Mentoring aspects of the team, managers / direct reports.
• Ensure that training of seafarers is in compliance with the Training Matrix & requirements set out in the crew appraisals as well as what is mandated as a part of Performance Improvement Plan during investigations.

Job Experience, Functional Knowledge and Qualifications

•Proven success in a senior fleet management position in a global organisation

•Experience driving business expansion and revenue growth across regions or at a global level

•In-depth understanding of operational and safety processes and standards in a ship management company and the ship management industry

•Strong understanding of business strategy within the ship management industry

•Hold MEO Class 1 Certificate of competency or Certificate of Competency II/2 (for Master/Chief Officer) or Certificate of Competency III/2 (for Chief Engineer/Second Engineer) under STCW Code or equivalent relevant industry experience in a similar role.