Product Manager

About RamSoft

Join RamSoft, a leader in cloud-based medical imaging software with nearly 30 years of innovation in radiology. We are dedicated to delivering award-winning, workflow-driven solutions that help healthcare providers around the world offer faster, high-quality patient care. As a Product Manager, you will play a pivotal role in shaping the future of our medical imaging platform and driving initiatives that improve patient outcomes through technology and innovation.

Who we are looking for?

In this role, you will own the strategy and execution of key product lines from idea through launch and beyond. You'll work cross-functionally with development, marketing, and clinical stakeholders to build products that radiologists and healthcare professionals love. If you're an experienced product leader with a passion for Agile development and a strong background in healthcare (especially radiology), we'd love to hear from you This is an opportunity to make a real impact in healthcare by innovating the way medical images and data are used to improve patient care.

What will you do?

• Define Product Vision & Strategy: Identify market opportunities and define the product vision for our radiology software solutions. Develop and maintain a product roadmap that aligns with company goals and customer needs, including plans for new features and product offerings.
• Own the Product Lifecycle: Manage the end-to-end product line lifecycle and be accountable for its success (from concept and development to launch and post-launch performance). Ensure product plans drive both customer value and product profitability.
• Gather Requirements & Customer Insights: Act as a liaison between RamSoft and its customers. Work closely with healthcare clients, internal subject matter experts, and partners to understand user needs and radiology workflow challenges. Translate these insights into clear product requirements, user stories, and specifications (using tools like wireframes or workflow diagrams as needed).
• Backlog Prioritization & Agile Development: Serve as the Product Owner in an Agile/Scrum environment. Prioritize product features and maintain a well-groomed backlog that reflects the product strategy. Clearly articulate requirements and acceptance criteria to the development team. Lead Agile ceremonies (e.g. sprint planning, backlog refinement) and collaborate daily with developers, QA, and UX to ensure timely delivery of high-quality features.
• Technical & Business Analysis: Develop a deep understanding of the product's technical details and business context. Lead product-related analysis activities – from evaluating the feasibility of solutions with engineers to assessing business impact and ROI of new features. Be comfortable discussing technical concepts (e.g. DICOM image handling, cloud architecture, basic networking/security) to make informed decisions together with the team.
• Cross-Functional Collaboration: Work closely with cross-functional teams to drive product development and launch activities. Coordinate with the engineering team on implementation, with the QA team on test plans and quality, with the UX/design team to ensure an intuitive user experience for radiologists and clinicians, and with the customer experience team to ensure best match between product and end user workflows.
• Product Launch & Go-to-Market: Lead efforts for successful product releases and feature launches. Partner with marketing and sales to develop go-to-market plans, pricing, and positioning. Create internal product documentation and sales enablement materials highlighting new features and benefits. Prepare and deliver feature presentations or demos to internal teams, customers, and partners to generate excitement and understanding of the product.
• Product Performance & Continuous Improvement: Utilize data driven product management by establish key metrics for product features to measure success (e.g. user adoption, turnaround time improvement, customer satisfaction). Monitor product performance and feedback after release. Use data and user feedback to drive continuous improvements and refinements in the product.
• Product Evangelism: Act as an ambassador for your product area. Educate both internal teams (support, implementation, sales) and external users on product capabilities and best practices. Conduct training sessions or webinars as needed to ensure stakeholders are knowledgeable and excited about our solutions.
• Leadership & Mentorship: Provide leadership within the product management team. Mentor and guide internal resources, sharing best practices in Agile product development and healthcare technology. Foster a collaborative, innovative culture where team members grow and succeed together.
• Strategic Collaboration: Collaborate with senior leadership on product strategy, portfolio planning, and release scheduling. Communicate product plans, progress, and roadblocks proactively, ensuring alignment with RamSoft's overall vision and business objectives.
• Demo Environment Management: Working with customer experience team, enable product demo environments and ensure they are up-to-date and functioning for client demonstrations, trade shows, and internal training.
• Additional Duties: Perform other related product management duties as required, always maintaining flexibility and a proactive mindset in a fast-paced environment.

What will you bring RamSoft?

• Product Management Experience: Experience in software product management. Proven track record of managing products through full life cycle – from concept to launch and iteration.
• Healthcare Domain Expertise (Required): Experience in the healthcare technology domain is a must. You have worked in healthcare and understand the unique challenges of this industry.
• Radiology/Imaging Experience (Required): Hands-on experience with medical imaging or radiology products is required. Knowledge of radiology workflows and systems such as RIS/PACS, DICOM image viewers, or other imaging modalities will give you a strong advantage in this role.
• Agile & Scrum Leadership: Solid understanding of Agile development principles and practical experience with Scrum teams. You have experience acting as a Product Owner or similar role in an Agile environment – writing user stories, prioritizing backlogs, and working closely with Scrum teams.
• Education: Bachelor's degree in Medicine/Radiology, Radiology Technology, Computer Science, Engineering, Health Informatics, or a related field. An equivalent combination of education and experience will also be considered.
• Technical Acumen: Comfortable working with technical teams and concepts. Knowledge of software development practices and architectures (APIs, cloud services) and basic understanding of networking and security principles. Familiarity with healthcare IT standards and protocols (DICOM, HL7, FHIR) is a strong plus.
• Analytical & Data-Driven: Strong analytical skills and ability to define and track product metrics. Experience using data and user feedback to drive decision-making and improve product outcomes.
• Leadership & Teamwork: Demonstrated ability to lead and collaborate. Experience mentoring team members or leading cross-functional project teams. Able to inspire others, delegate effectively, and drive projects forward in a team-centric way.
• Excellent Communication: Outstanding written and verbal communication skills. Able to convey complex ideas clearly to technical and non-technical audiences alike. Skilled at listening to customers and stakeholders and translating their input into actionable requirements.
• Problem-Solving: Creative problem solver with a proactive mindset. Able to navigate ambiguity and make informed decisions quickly. Highly organized, with the ability to manage multiple priorities and deadlines without losing focus on the details.
• Passion & Drive: A genuine passion for healthcare innovation and improving patient care. Self-motivated and excited by the opportunity to make a positive impact in the lives of patients and clinicians through technology.

Benefits

• Impactful Mission: Work on products that truly make a difference – you'll be contributing to technology that helps doctors and healthcare providers deliver better, faster care to patients. Every feature you develop could help improve patient outcomes and streamline radiology workflows.
• Competitive Compensation: RamSoft offers a competitive salary, along with performance-based bonuses and rewards.
• Comprehensive Benefits: Full health benefits package (medical, dental, vision) to keep you and your family healthy. We also offer a healthcare spending account and other wellness benefits to support your well-being.
• Flexible Work Environment: Enjoy flexible work hours and hybrid work options. We trust our team to get the job done and understand the importance of work-life balance. Our work culture is results-driven but also family-friendly and adaptable.
• Professional Growth: Continue to develop your skills with company-sponsored training, courses, and certifications. We encourage continuous learning and will support your professional development in product management, leadership, and any relevant domain knowledge (e.g. healthcare standards, Agile methodologies).
• Collaborative, Inclusive Culture: Be part of a diverse, global team that values collaboration, innovation, and inclusion. We maintain a casual and open work environment where every voice is heard and great ideas can come from anyone. You'll work with talented colleagues who are passionate about what they do and willing to help each other succeed.
• Team Events & Perks: We believe in celebrating our successes and building team camaraderie. Enjoy regular company socials, virtual and in-person team events, and an employee referral bonus program. We strive to make RamSoft a fun and rewarding place to work.

If you're excited about the prospect of leading innovative products in medical imaging and contributing to better healthcare, we encourage you to apply and join our mission to deliver Faster, Empowered Patient Care

RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.