Product Manager

Description
Job Profile :
Product Manager

Department :
Product Management

Reports to :
Head of Product Management

Job Purpose
The Product Manager is responsible for the strategic leadership and delivery of Digital Banking Products product suite. This role ensures that product development aligns with evolving market demands, customer expectations, and long-term business objectives. The Product Manager serves as a catalyst for innovation, operational excellence, and cross-functional collaboration, driving the success of platform across diverse financial ecosystems.

Key Responsibilities

• Strategic Product Leadership : Define and continuously refine the product vision, strategy, and roadmap for digital banking products banking platform, leveraging market intelligence, competitive analysis, and customer feedback.
• Value Proposition & Differentiation : Establish and maintain clear product positioning and differentiation strategies to ensure sustained competitive advantage and market clarity.
• Business Case Development : Formulate and assess business cases for new product initiatives, including pricing recommendations in collaboration with Sales.
• Stakeholder Engagement : Collaborate with clients, Product Owners, and internal teams to gather insights, validate priorities, and align product direction with business goals.
• Backlog Management : Oversee and prioritise the Product Owners backlog to ensure timely delivery of high-impact features and enhancements.
• Executive Collaboration : Partner with the CEO, Head of Product Management, and Executive Leadership to execute strategic product plans and drive organisational alignment.
• Go-To-Market Execution : Work closely with Sales and Marketing to design and implement effective go-to-market strategies, including launch planning and collateral development.
• Product Enablement & Training : Lead internal product education initiatives to support Sales Enablement and cross-functional training programs.
• Regulatory Compliance : Ensure all product journeys adhere to applicable legal and regulatory standards.
• Release Planning & Communication : Manage product release cycles, including scope documentation, stakeholder communication, and demo coordination.
• Thought Leadership & Evangelism : Represent our product vision internally and externally, contributing to industry thought leadership and market awareness.
• Cross-Functional Alignment : Drive collaborative initiatives across departments to ensure cohesive execution and delivery.
• Roadmap Transparency : Maintain and communicate a clear, actionable roadmap that reflects strategic priorities and market responsiveness.

Critical Competencies

• Strategic Acumen : Ability to translate market trends and customer needs into actionable product strategies.
• Customer Orientation : Deep commitment to enhancing customer experience through intuitive and impactful solutions.
• Influence & Communication : Skilled in stakeholder engagement across diverse functions and organisational levels.
• Operational Excellence : Proven ability to deliver complex digital products in dynamic, fast-paced environments.
• Analytical Rigor : Proficient in data interpretation, business case development, and evidence-based decision-making.
• Leadership & Collaboration : Effective in leading cross-functional teams and mentoring peers.
• Innovation Mindset : Passionate about continuous improvement and driving product innovation.

Qualifications & Experience

• Minimum 5 years experience in Product Management, preferably within digital financial services.
• Demonstrated success in developing and launching Digital Banking and Wallet propositions.
• Experience with B2B or B2B2C enterprise platforms.
• Familiarity with Low Code/No Code platforms for Digital Applications is advantageous.
• Proficient in Agile methodologies and tools such as JIRA and Aha.
• Bachelors degree in a relevant discipline; postgraduate qualification in Product Management or Business preferred.
• Strong presentation, communication, and stakeholder management capabilities.

Success Metrics

• Strategic Impact : Delivery of roadmap items that align with our strategic goals and enhance market positioning.
• Customer Satisfaction : Positive feedback from customers on product usability, relevance, and innovation.
• Cross-Functional Alignment : Effective collaboration across teams resulting in smooth product delivery and adoption.
• Product Adoption : Increased usage and engagement with new features across key markets.
• Operational Efficiency : Timely and high-quality product releases with minimal rework.
• Market Responsiveness : Agile Adaptation of product strategy based on evolving market needs and competitive landscape.

Equal Opportunity Statement
We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

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