Assistant Manager � Loan Operations

Role Overview

Own the end-to-end SCF loan lifecycle�from login & eligibility (CIC/KYC) through CAM-lite preparation, documentation, disbursal, servicing (invoices/limits, NACH/cheques), MIS, credit bureau furnishing, and regulatory reporting. Partner closely with Business, Credit, Legal, Treasury, Tech, and external vendors to deliver accurate, compliant, and timely outcomes.

Key Responsibilities

A) Intake, Eligibility & Documentation Readiness

� Login & completeness: Receive application packs from Sales/Originations; validate against a login checklist (KYC, financials, bank statements, GST, anchor/vendor docs, board resolutions/undertakings, collateral/comforts as applicable).

� Eligibility screening: Pull and review credit bureau (CIBIL/CRIF/Experian/Equifax) for borrowers/guarantors; run KYC/AML/PEP/sanctions checks (incl. CKYC where applicable); flag deviations/negative matches.

� CAM-lite: Prepare a concise preliminary CAM (business overview, banking summary, bureau highlights, checklist status, deviations) and forward to the Credit team for underwriting; track clarifications to closure.

B) Documentation & Execution

� Draft/issue Sanction Letters, Facility Agreements, ancillary undertakings; ensure correct state stamp duty/e stamp and templates.

� Coordinate e-sign execution (Legality/Aadhaar or platform of choice) and e-NACH mandate setup; ensure readiness of bank/NPCI files.

� Create master data in LMS (limits, pricing, tenors, schedules, anchor/vendor linkages).

C) Disbursals & Settlements

� Validate disbursal documentation; check invoice eligibility against approved limits, pricing, tenor, anchor/vendor criteria.

� Execute disbursals within TAT; reconcile bank postings; ensure correct vendor/dealer payouts and anchor settlements.

� Maintain accurate digital archiving and indexing in the Document Management System (DMS).

D) Servicing, Collections & Cash Application

� Post-disbursal servicing: process incoming invoices; monitor limit utilisation, due dates, and exceptions.

� Manage NACH life-cycle (first presentations, re-presentations, returns, success files); reconcile with LMS and bank statements.

� Cheque/CTS handling (where applicable): schedule cheque presentations for principal/interest, track returns, and coordinate re-presentations/alternate arrangements.

E) Reporting (MIS, Bureau, Regulatory)

� Produce MIS and dashboards: disbursals, utilisation, bucket/DPD ageing, overdue, anchor exposure, exceptions.

� Credit Bureau (CIC) furnishing: timely monthly reporting/updates (status codes, closures), dispute handling, accuracy controls.

� Support regulatory reporting with Compliance (e.g., applicable NBFC/RBI returns), CKYCR, and CERSAI filings where security is involved; maintain audit-ready trails.

F) Risk, Controls & Stakeholder Management

� Enforce ops checklists/SOPs; manage exceptions & deviations with documented approvals; drive SLA/TAT adherence.

� Support internal/external audits; close observations and strengthen controls.

� Coordinate with Business (anchor/vendor onboarding), Credit (terms/conditions), Legal (documentation) and Tech/LMS (workflow fixes); guide anchors/vendors on documentation and repayments.

Must-Have Skills & Experience

� 5�7 years in Supply Chain Finance loan operations at an NBFC/Bank/Fintech, covering both pre- and post-disbursal.

� Hands-on with bureau pulls & interpretation, KYC/AML/PEP screening, e-sign/e-stamp, e-NACH setup and file operations, LMS transactions, and DMS archiving.

� Strong Excel (Pivots, Lookups), reconciliation discipline, comfort with bank/NPCI file formats.

� Familiar with GST portal / e-invoice (IRN) verification and anchor/vendor program nuances.

� Excellent data entry accuracy and data interpretation skills.

Soft Skills:

� Detail-oriented with high accuracy.

� Strong follow-through and sense of ownership.

� Ability to multitask and work under tight timelines.

� Effective communication and cross-functional collaboration skills.

Why join us?

� Build the loan-ops backbone of a purpose-driven NBFC�design checklists, STP workflows, and controls that keep us audit-ready and scalable.

� Operate at the intersection of Credit, Legal, Tech & Compliance�from e-sign/estamp and e-NACH to bureau furnishing and RBI-facing reporting.

� Thrive in a governance-first culture focused on durable growth: clean reconciliations, zero critical audit findings, and data-driven MIS.