Team Member Extended Warranty Claims Non Motor
2 days ago
- All Risk Claims Management
- Implement Claims SOP within the team and service network and ensure adherence of the same in region
- Monitoring day to day claims activities and ensure claim settlement as per agreed TAT at region
- Guide and direct the team member in handling critical claims
- End to End claims processing, approving/repudiating claims considering policy terms and conditions
- Ensure up to date data entry in Claims Module by ASPs/Self and team members and document collections required for claims processing
- Interact with Service Providers'/logistic partners for timely service delivery and monitor service providers payments
- Updating customers about the claim's status
- ACS Control and Loss Minimization
- Monitor the ACS of the region and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs ( Authorized Service Providers ) to control repair cost and reduce repeat repairs
- Periodic ASP audits for the region
- Implement Salvage Management SOP and drive salvage collection processes on monthly basis at region
- Customer grievance management
- Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization
- Resolve complaints by interacting with stakeholders like customer/ASP/CFU team/Line Manager etc.
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warranty incharge
2 weeks ago
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Service In-charge
1 week ago
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Service Advisor Automobile
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Sales Associate
4 hours ago
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Customer Relationship Manager
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Operations Team Leader
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Assistant Operations Manager
2 days ago
Kollam, Kerala, India Jasos Chairs Full timeCompany DescriptionJasos Chairs specializes in manufacturing chairs for multiplexes, cinema theatres, home theatres, auditoriums, and seminar halls. Our product range includes comfortable and stylish PushBack Chairs, PushBack Sofas, Motorized Recliners, and Loungers. We are committed to providing high-quality, ergonomic seating solutions tailored to the...
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Occupational Therapist
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Service Advisor
2 weeks ago
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Automobile Technician
2 weeks ago
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