ServiceNow ITSM Developer

1 day ago

Bengaluru, Karnataka, India In Time Tec Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Position Overview
We are seeking an experienced
ServiceNow ITSM Developer
with 5+ years of hands-on development experience on the ServiceNow platform, including exposure to Telecommunications Service Management (TSM) / telecom-specific modules. The candidate will play a key role in designing, developing, and customizing ServiceNow ITSM applications to support business needs in a telecom environment.

Key Responsibilities

  • Configure, customize, and enhance ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog).
  • Develop and maintain workflows, Flow Designer actions, client scripts, business rules, and UI policies.
  • Implement and support Telecommunications Service Management (TSM) module capabilities (e.g., service order management, fulfillment, inventory integration).
  • Build and optimize Service Portal and Agent Workspace for ITSM and telecom use cases.
  • Collaborate with architects and business analysts to translate telecom industry requirements into ServiceNow solutions.
  • Support integrations with third-party telecom systems and OSS/BSS platforms using REST, SOAP, and IntegrationHub.
  • Ensure adherence to best practices, coding standards, and ITIL-based processes.
  • Troubleshoot, debug, and resolve ServiceNow issues in ITSM and telecom-specific applications.
  • Provide technical documentation and handover to operations teams.

Required Qualifications

  • 3–5 years of development experience on the ServiceNow platform.
  • Strong hands-on experience with ServiceNow ITSM suite (Incident, Change, Problem, Request, CMDB).
  • Exposure to Telecommunications Service Management (TSM) module or telecom industry use cases.
  • Proficiency in JavaScript, Glide APIs, Flow Designer, UI Builder.
  • Experience with Service Portal and Agent Workspace development.
  • Working knowledge of integrations (REST/SOAP APIs, MID Server, IntegrationHub).
  • Understanding of CMDB design, CSDM framework, and telecom-related data models.
  • Strong problem-solving skills and ability to work in an agile environment.

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA) – required or in progress.
  • ServiceNow Certified Implementation Specialist – ITSM / TSM.
  • Experience with telecom OSS/BSS systems and workflows.
  • Familiarity with Discovery, ITOM, or ITAM modules.

  • ServiceNow ITSM

    1 week ago

    Bengaluru, Karnataka, India Panzer Technologies Pvt Ltd Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Job Title: Application Developer - ServiceNow ITSM & CMDB - 7B (IT Service Management)Years of experience: 7+Position Overview:We are seeking a skilled and experienced Application Consultant Developer in ServiceNow IT Service Management (ITSM) and CMDB.The ideal candidate will have over 7 years of experience in ServiceNow ITSM implementation, design, and...

  • ServiceNow ITSM developer

    2 weeks ago

    Bengaluru, Karnataka, India SBS Global Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Level   : SPE/EXP (Based on Experience Level the Job Level to be considered) Role     : SERVICENOW ITSM DEVELOPER     Role Description: This role is for a ITSM Developer in ServiceNow for GreenLake Management Services {GMS} & Advisory and & Professional Services. Identified developer will work in areas of ServiceNow development wiThin the...

  • ServiceNow ITSM + PPM + Integration Developer

    1 week ago

    Bengaluru, Karnataka, India Tekfocus Minds Pvt Ltd Full time ₹ 12,00,000 - ₹ 22,00,000 per year

    ServiceNow Developer with expertise in ITSM, PPM, and system integrations. This role involves designing and implementing scalable ServiceNow solutions that streamline IT service delivery, project portfolio management, and cross-platform integrations. Key Responsibilities ITSM Development: Configure and customize modules like Incident, Problem, Change,...

  • ITSM ServiceNow Developer

    2 weeks ago

    Bengaluru, Karnataka, India Contactx Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Description : ITSM (IT Service Management) developer for ServiceNow designs, develops, and maintains IT service solutions on the platform. They use the platform to automate processes, improve efficiency, and manage services like incident, problem, and change management. Key responsibilities include developing custom applications, scripting, configuring...

  • ServiceNow Developer

    2 weeks ago

    Bengaluru, Karnataka, India Impronics Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:ServiceNow ITSM Developer (with Scripting)Experience:3–5 YearsLocation:BangaloreEmployment Type:Full-timeRole OverviewWe are looking for a skilledServiceNow ITSM Developerwith strong scripting expertise to design, customize, and enhance ITSM processes on the ServiceNow platform. The ideal candidate will have hands-on experience with ITIL-based...

  • Servicenow Developer

    3 days ago

    Bengaluru, Karnataka, India Cognizant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Opportunity for ServiceNow Developer.Experience: 5 - 10YearsLocation: BangaloreNotice Period: Immediate to 30DaysRoles and ResponsibilitiesDesign, develop, test, deploy, and maintain ITSM solutions on the ServiceNow platform.Collaborate with stakeholders to gather requirements and deliver high-quality solutions.Ensure compliance with industry standards...

  • ServiceNow Developer

    2 weeks ago

    Bengaluru, Karnataka, India Webologix Ltd INC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Position: ServiceNow Developer ITIL/ITSMLocation: PAN.Experience: 5+ to 10+ YearsMust have: ServiceNow ITIL/ITSM ExpertRequirements:ServiceNow Implementation Specialist (CIS ITSM), Admin (CSA) and Developer (CAD)Certified on at least 1 ServiceNow Mainline certification e.g. CMDB, Discovery, Event, Workspace etcKnowledge of ITIL methodologies and...

  • ServiceNow Developer

    2 days ago

    Bengaluru, Karnataka, India Nexusnow Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:ServiceNow Developer (ITSM / ITOM / HRSD/GRC/IRM/SecOps)Experience:7+ yearsEmployment Type:Full-TimeWork Mode:Hybrid*CIS Cerificate is mandatoryImmediate Joiners PreferredJob Summary:We are looking for an experienced ServiceNow Developer with strong expertise in one or more of the following modules: ITSM, HRSD. ITOM, GRC, SecOps, or ITAM. The ideal...

  • Servicenow Developer

    2 weeks ago

    Bengaluru, Karnataka, India Axiom Software Solutions Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    o Mandatory – ServiceNow ITSM development experience. Hands on experience on Service Catalog development, Portal, Reports and Dashboardso Good to have skills – Should have worked on Service Catalog, PPM, HRSD, IRM, VR, CMDB. Hands-on experience on Performance analyticso Should have worked on /understand PowerShell scripts, create, and maintain...

  • ServiceNow Developer

    3 days ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Educational RequirementsBachelor of Engineering,BTech,BCA,MTechService LineCloud & Infrastructure ServicesResponsibilitiesA day in the life of an Infoscion • As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high...