ServiceNow Developer
1 day ago
Job Position: ServiceNow Developer ITIL/ITSM
Location: PAN.
Experience: 5+ to 10+ Years
Must have: ServiceNow ITIL/ITSM Expert
Requirements
:
- ServiceNow Implementation Specialist (CIS ITSM), Admin (CSA) and Developer (CAD)
- Certified on at least 1 ServiceNow Mainline certification e.g. CMDB, Discovery, Event, Workspace etc
- Knowledge of ITIL methodologies and processes and modules such as Asset, Incident, Change, Problem, Knowledge, and Service Catalog, aligning IT services with business objectives.
- Knowledge of Service Management (ITSM) processes, including Service Level Agreement (SLA) management and workflow monitoring, ensuring business objectives are met efficiently
- Experience in Asset management and CMDB Implementation and Data Normalization.
- Experience with Core module (Incident, Problem, Service Request, Knowledge, Change, Service Portal) and on Event management and Discovery Modules.
- Ability to create and Modify Workflows with experience in agent workspace design and implementation.
- Good at creating required information for Reporting, and Dashboards.
- Hands on experience with Java Scripting.
- Experience in application design, development and deployment with the Service-now platform.
- Experience in migrating data from different tools into ServiceNow.
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