Chat Support Executive

8 hours ago


Hyderabad, Telangana, India Eteam Full time ₹ 84,000 - ₹ 6,00,000 per year

Job Title: Chat Support Executive Customer Service (M&R AEP Process)

Location: Hyderabad

Experience Required: Freshers to 3 Years

Key Responsibilities:

  • Handle customer queries via chat during the Annual Enrollment Period (AEP)
  • Deliver prompt and clear communication
  • Understand and assist with health plan-related queries
  • Maintain a high standard of written communication

Must-Have Skills:

  • Excellent written English communication
  • Typing speed of at least 35 WPM
  • Comfort with technology, CRM/helpdesk systems
  • Ability to multitask and adapt to changing priorities
  • Strong judgment & problem-solving skills

Interview Rounds:

  1. HR Screening
  2. Typing Test (35 WPM)
  3. Communication Assessment
  4. Final Round

Other Details:

  • Training: Written Communication, Typing Speed, US Culture
  • Interview Mode: Face-to-Face only
  • No public holidays or weekend offs


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