Email And Chat Support

About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...

Greetings From Scorelabs As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, & ensure an exceptional customer experience Required Candidate profileKey Responsibilities: Respond promptly and professionally to customer inquiries via...

Handling customer queries through chats , emails, without voice calls. For more details : HR MEHRAJ UNNISA.

Immediate Joiners PreferredAre you an experienced chat support professional looking to grow in a global organization? Join IntouchCX a leading customer experience solutions provider with over 25 years of innovation across Retail, Tech, Media, Travel, Fintech & more. Learn more about our story Role Overview:As a Chat Support Executive, you'll handle real-time...

Customer Support Associate International Chat Process | IntouchCX Hyderabad Location: Building No. 16, Raheja Mindspace IT Park, Inorbit Mall Rd | Company Profile:IntouchCX (formerly 24-7 Intouch) is a global leader in customer care and technology solutions with over 25 years of experience. We deliver innovative, value-driven customer service across...

Key ResponsibilitiesCustomer Inquiry Resolution: Answer customer questions and provide solutions through text-based chat on websites, apps, or social media.Troubleshooting: Assist customers in diagnosing and resolving technical problems with products or services.Product & Service Guidance: Guide customers on using specific features, placing orders, or...

Job description:About IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email,...

International chat supportFor more details call Asma hr Perks and benefitsEsi, pf, 1 way cab

Hiring process consultant with 2–3 years of experience in chat support. Strong English, problem-solving, and communication skills required. Any graduate can apply. Join a dynamic and impactful team

Role & responsibilitiesRespond promptly to customer queries via chat, email, or other digital platforms.Provide accurate information about products, services, and policies.Handle customer complaints and provide appropriate solutions or alternatives.Document all interactions and maintain detailed customer records.Escalate unresolved issues to the appropriate...