Hiring For International chat process

14 hours ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 80,000 - ₹ 1,20,000 per year

Job description:

About IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social media. Job Description: We are looking for a skilled Chat Support Executive with international chat support experience to join our dynamic team. If you excel at communicating via chat, enjoy solving customer queries, and want to work in a global environment, this opportunity is for you

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via live chat
  • Provide accurate product/service information
  • Troubleshoot customer issues and escalate when necessary
  • Maintain detailed customer interaction records using CRM tools

Requirements:

  • Minimum 6 months of experience in international chat-based customer support
  • Excellent written English communication skills
  • Ability to work flexible shifts and rotational offs
  • Familiarity with CRM/chat tools is preferred

Perks & Benefits:

  • PF, ESI & Health Insurance coverage
  • 2-way transport facility (Pickup & Drop)
  • Attractive incentives and rewards
  • 5-day work week

Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume

Balakrishna Kasula or To Get a get Quick Response Whatsapp your resume.

Email Your resume on Given Mail id-

If Am Not Answering The call Please Drop a message on

Role: Chat Support Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required

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