Hiring For International Chat Process
3 days ago
Job Description:We are hiring energetic and detail-oriented individuals for our Chat Process team.
Qualification:
- Minimum: 12th Pass / Graduate (Any Stream)
- Good written English communication skills are mandatory
Experience:
- Minimum 6 months experience in BPO/chat support/customer service preferred.
Salary:
- 2.4LPA 4LPA CTC per annum
Key Responsibilities:
- Handle customer queries via live chat or email
- Provide accurate, valid, and complete information in a timely manner
- Maintain customer satisfaction by providing professional and quality service
- Follow up with customers when necessary
- Meet performance benchmarks and productivity targets
Key Skills Required:
- Excellent written English communication
- Typing speed of 30+ WPM with good accuracy
- Basic computer knowledge (MS Office, CRM tools)
- Problem-solving and multitasking abilities
- Customer-centric attitude
Perks & Benefits:
- Incentives based on performance
- Growth and promotion opportunities
- Friendly work environment
- 2 way cab facility (should be comes under 30 Hiring Zone)
Shift:
- Rotational Shifts / Night Shift
- Rotational Week Offs / 5-day Work Week
Interested Candidates please contact the Below HR to schedule the InterviewHR Afreen Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall )
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