Hiring For International Chat Process

2 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 2,40,000 - ₹ 4,00,000 per year

Job Description:We are hiring energetic and detail-oriented individuals for our Chat Process team.

Qualification:

  • Minimum: 12th Pass / Graduate (Any Stream)
  • Good written English communication skills are mandatory

Experience:

  • Minimum 6 months experience in BPO/chat support/customer service preferred.

Salary:

  • 2.4LPA 4LPA CTC per annum

Key Responsibilities:

  • Handle customer queries via live chat or email
  • Provide accurate, valid, and complete information in a timely manner
  • Maintain customer satisfaction by providing professional and quality service
  • Follow up with customers when necessary
  • Meet performance benchmarks and productivity targets

Key Skills Required:

  • Excellent written English communication
  • Typing speed of 30+ WPM with good accuracy
  • Basic computer knowledge (MS Office, CRM tools)
  • Problem-solving and multitasking abilities
  • Customer-centric attitude

Perks & Benefits:

  • Incentives based on performance
  • Growth and promotion opportunities
  • Friendly work environment
  • 2 way cab facility (should be comes under 30 Hiring Zone)

Shift:

  • Rotational Shifts / Night Shift
  • Rotational Week Offs / 5-day Work Week

Interested Candidates please contact the Below HR to schedule the InterviewHR Afreen Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall )

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