
Team Leader: Clothing Retail
17 hours ago
Job Summary:
We are seeking a motivated and experienced Retail Team Leader to help drive sales, deliver outstanding customer service, and support the daily operations of our store. As a team leader, you will supervise team members, ensure company standards are met, and act as a key point of contact in the absence of management.
Key Responsibilities:
- Support the Store Manager in daily operations and team management.
- Lead, motivate, and coach the retail team to achieve sales and performance targets.
- Deliver exceptional customer service and resolve customer issues professionally.
- Ensure stock levels are maintained, merchandised correctly, and inventory is accurately tracked.
- Handle cash management procedures including opening/closing tills and banking.
- Enforce company policies, procedures, and health & safety standards.
- Conduct onboarding and training for new team members.
- Monitor store cleanliness and visual merchandising according to brand guidelines.
- Assist in preparing reports on sales, staff performance, and customer feedback.
Requirements:
- Proven retail experience, preferably in a supervisory or leadership role.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent customer service and problem-solving skills.
- Availability to work flexible hours, including weekends and holidays.
- Basic proficiency in POS systems and Microsoft Office (Word, Excel).
- High school diploma or equivalent; further education in retail/business is a plus.
Key Competencies:
- Leadership and team management
- Sales-driven and goal-oriented
- Customer-focused
- Initiative and accountability
- Time management and organization
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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