Training Manager
2 weeks ago
What you are signing up for
We are actively scaling up our curriculum and quality team which supports youth employability programs pan India. These programs tackle the ever-growing skill gap challenge faced by youth in developing countries. Through proven program design, we work to identify, skill, and empower underprivileged youth through a combination of skills training, career counselling support, and corporate linkages. This role calls for an organized, detail-oriented, analytical, and empathetic approach to work. The individual must demonstrate commitment and zeal to scale the impact of all content interventions.
Role Responsibilities
- Conduct Train the Trainer Program on Training Delivery and Facilitation Skills, and Foundation Soft-Skills for Trainers for all new-hire trainers.
- Design and conduct training workshops for trainers.
- Conduct remedial training and coaching sessions for low-performing trainers.
- Conduct super-evaluations for trainers and evaluators.
- Document and share feedback with trainers.
- Provide coaching and training to trainers to improve the quality of their training delivery and facilitation.
- Create and document action plans for low-performing trainers to scale up their quality score.
- Participate in quality tool calibrations.
- Conduct quality calibrations with trainers to maintain their understanding of required standards.
- Create monthly quality reports (training evaluation, calibration score variance, monthly snapshots, etc.).
- Engage with students to gather direct feedback on training sessions and content quality.
- Provide quality assurance orientation to all trainers in the Train the Trainer program.
- Collaborate with HR to assess the quality of candidates applying for a trainer role.
- Collaborate with the Monitoring & Evaluation team for data analysis related to training quality.
- Facilitate knowledge management by compiling and organizing all training-related documentation and feedback.
- Implement assessment methodologies to evaluate training effectiveness and ensure alignment with quality standards.
- Become familiar with the content of various programs to provide customised quality support.
Preferred Skills & Experience
- 5+ years of experience in people skills development, training delivery, and training quality assurance.
- Experience in Training the Trainers on delivery and facilitation skills.
- Experience in delivering campus-to-corporate training programs.
- Knowledge of soft skills curriculum in a corporate learning environment.
- Experience in conducting training quality monitoring for adult learners.
- Familiarity with quality monitoring and assurance tools used in training.
Desirable Attributes
- Ability to work effectively in an agile, evolving, and sometimes ambiguous environment.
- Ability to multitask and prioritise tasks based on team needs and project requirements.
- Experience in working with multicultural teams and cross-cultural competence.
- Proficient in Microsoft Office and Google Suite.
- Effective communication in visual, oral, and written English.
- Flexible and willing to travel locally and outside the city as needed.
- Demonstrate a proactive attitude and leadership within the team to drive efficiency.
- Maintain effective correspondence within the team for seamless communication and collaboration.
- Apply discernment in decision-making to achieve optimal outcomes.
Job Types: Full-time, Permanent
Pay: ₹600, ₹750,000.00 per year
Application Question(s):
- Current CTC
- Expected CTC
- Notice Period
Work Location: In person
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