Jira Admin

2 days ago


Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Experience 5-7 years of experience in supporting Jira, including workflow configuration, schema configuration, and JQL

Skills Understanding of Jira APIs, webhooks, and web technologies (HTML, CSS, JavaScript, PHP, Java)

Certifications SAFe certifications or strong knowledge preferred

Desired Skills

Technical Proficiency Knowledge of Confluence APIs, DNS, databases, networking, and Active Directory

Integration Develop and maintain integrations between Jira and other systems

Problem-Solving Ability to create logic flow charts and process diagrams based on client needs

Key Responsibilities

Configuration and Administration Provide configuration and administrative support for the Atlassian tool suite, including Jira, Confluence, and key third-party add-ons

Workflow Management Design and manage workflows, fields, screens, reports, and dashboards within Jira

User Support Provide application support for Jira and Confluence to IT and the rest of the business

Customization Customize Jira projects with various schemas to match business needs

Training Train and mentor team members on the effective use of Jira

Documentation Generate documentation on workflows and processes implemented in Jira to support runbooks

Troubleshooting Address user concerns and queries, troubleshoot technical issues

Performance Monitoring Monitor system performance and implement improvements where necessary


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