sales & service engineer (medical device-4 experience only)

3 days ago

Perungudi, Tamil Nadu, India Lubdub Medical Technologies Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

A Sales and Service Engineer job description involves both pre- and post-sales technical support, acting as a liaison between the company and customers to provide technical expertise for complex products or services. Key responsibilities include understanding customer needs, designing tailored solutions, giving technical presentations, and providing post-sale support and training. The role requires a blend of technical knowledge and strong communication skills to help close deals and ensure customer satisfaction. Key responsibilities

  • Pre-sales:
  • Provide technical support to the sales team during the sales process.
  • Understand customer needs and propose suitable products or services.
  • Design and implement customized technical solutions.
  • Deliver technical presentations and product demonstrations to potential clients.
  • Prepare technical proposals, quotations, and cost estimates.
  • Post-sales:
  • Offer ongoing technical support to ensure customer satisfaction and address issues.
  • Provide training to customers and internal sales staff on product functionalities.
  • Conduct follow-ups and gather customer feedback to improve products.
  • Collaboration and communication:
  • Act as a liaison between sales, product development, and engineering teams.
  • Communicate customer requirements and feedback to product development teams.
  • Build and maintain strong customer relationships.
  • Stay updated on industry trends, competitor offerings, and company products.

Required skills and qualifications

  • Strong technical knowledge of the company's products or services.
  • Excellent communication, presentation, and interpersonal skills.
  • Problem-solving and analytical abilities.
  • Ability to translate complex technical information for non-technical audiences.
  • Customer-service oriented with the ability to build rapport.
  • Proficiency in managing multiple tasks and strong time management skills.
  • A bachelor's degree in an engineering, marketing, or related field is often required.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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