Field Product and Developer Evangelist

About Agora
Agora is the global leader in real-time engagement, providing developers with simple, flexible, and powerful APIs to embed real-time conversational AI, voice, video, interactive live streaming, and chat into their applications and IoT devices. Headquartered in Santa Clara, CA, Agora is trusted by over 1,700 leading organizations across the globe to power best-in-class real-time experiences from social media and live shopping to education and telehealth.

Required Attributes

• Adept at presenting at conferences and engaging on social channels or public forums.
• Deep familiarity with developer ecosystems, open-source culture, and community-led product growth.
• Passion for AI, real-time engagement, and the future of human-machine interaction.
• Willingness to travel regionally and globally (25% – 40%) for events, customer visits, and field engagements.
• Experience in conversational AI, voice/video APIs, or developer platform companies (e.g., Twilio, OpenAI, Hugging Face).
• Previous success building and scaling a developer community.
• Comfortable building rapid prototypes or AI workflows using LLM APIs, SDKs, or developer tools to validate ideas and showcase capabilities.

Role Overview
We are looking for a passionate Field Product & Developer Evangelist who thrives at the intersection of technology, community, and storytelling. This role blends deep product understanding with a strong public-facing presence. You will represent Agora at key AI, Developer, and Product events; translate developer and market feedback into actionable product insights; and act as a bridge between our Product, Marketing, and Developer Ecosystem teams. The ideal candidate is equal parts technical communicator, product strategist, and community builder - someone who can inspire developers while shaping the roadmap with real-world insight. They have a builder's mindset and thrive in fast-moving environments. They have likely worked at a startup or been a founder themselves, giving them a bias toward action, experimentation, and learning fast. They are comfortable operating without rigid process, making decisions with imperfect information, and connecting dots quickly based on what they observe in the field. They are self-motivated, relentlessly curious, and naturally entrepreneurial — someone who sees patterns before they are obvious, translates raw signal from the market into strategic product direction, and brings an authentic passion for empowering developers. They roll up their sleeves, prototype ideas rapidly, and pursue opportunities with scrappiness and creativity. If they have built and shipped projects, built communities, or rallied others around a mission before - even better. The role will be roughly 60% field product engagement (customer, partner, and internal product alignment) and 40% developer evangelism (content, community, and events).Your success will be measured by your ability to turn developer and customer insights into both product improvements and community engagement that drives adoption.

Key Responsibilities
*Field Product Engagement*

• Act as a product expert for Agora's Conversational AI and real-time engagement solutions in the field across key verticals and use cases.
• Lead technical demos, workshops, meetups and proof-of-concept sessions with customers, developers, and partners.
• Translate customer use cases and field insights into actionable feedback for Product and Engineering.
• Partner with the Product, Sales, Solutions, and Customer Success teams to support adoption and product alignment.
• Identify market opportunities, new use cases, and help shape go-to-market strategies for new releases and SDKs.
• Rapidly prototype conversational AI experiences to explore feasibility and guide product direction.

*Developer Evangelism & Advocacy*

• Represent Agora at regional AI and developer conferences, meetups, and industry events.
• Deliver keynotes, technical talks, and hands-on workshops that highlight Agora's platform capabilities.
• Build and nurture relationships with developers, open-source contributors, and ecosystem partners.
• Create authentic, high-impact content - from code samples and prototype demos to blogs, videos, and talks - that help developers build faster and better.
• Foster authentic engagement through online channels (GitHub, Discord, X, LinkedIn, and community forums).
• This function complements your field work by transforming real-world insights into inspiring content and developer engagement.

*Cross-Functional Partnership*

• Collaborate with Product Marketing on positioning, messaging, and launch readiness.
• Provide structured, detailed, and actionable feedback to Product Managers and Engineering on market trends and developer sentiment.
• Partner with Developer Evangelist team to amplify ecosystem initiatives, hackathons, and strategic partnerships.
• Collaborate closely with Developer Relations and Product teams to align community insights with roadmap priorities and feature development.

Qualifications

• 5 to 7 years of experience in product, developer advocacy, or technical field roles within PaaS, SaaS, AI, or infrastructure technology.
• 3+ years of hands-on full stack or AI development experience (Python, , or similar).
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences.
• Strong technical depth and curiosity for emerging AI trends.
• Self-starter comfortable working across global, fast-moving teams.

*Success in this role will look like*

• Strong developer engagement across channels and events
• Clear product feedback loops that shape releases
• Measurable growth in adoption, advocacy, and ecosystem health

*Why Join Agora*
You'll be part of a team shaping how humans and AI connect in real time. At Agora, you'll work alongside global leaders in audio, video, and conversational AI to bring new levels of interaction to developers and businesses worldwide.