Field Executive

3 days ago

Bhubaneswar Orissa, India Bumchum Finserve Private Limited Full time ₹ 1,40,000 - ₹ 2,50,000 per year

Job Description

1. Field Visits and Reporting

  • Conduct a minimum of 3 visits per day as per requirements.

  • Ensure timely reporting to the office daily.

  • Seek manager's approval for any modifications in field timings or schedules.

2. Address Verification

  • Verify addresses of expected customers provided by the sanctioned team to confirm accuracy.

  • Visit customers' homes or offices to validate information.

3. Payment Reminders and Documentation

  • Visit customers' premises to remind them about pending loan payments to the company.

  • Share payment reminders and collect necessary documentation if required.

4. Reporting and Documentation

  • Submit daily visit reports to the reporting manager.

  • Document all verified addresses and recovery reminders for internal records.

5. Compliance and Record Keeping

  • Ensure compliance with company policies and regulations during field visits.

  • Maintain accurate records and documentation related to address verification and recovery reminders.

6. Customer Relationship Management

  • Build positive relationships with customers during visits.

  • Address any queries or concerns raised by customers professionally and promptly.

7. Feedback and Process Improvement

  • Provide feedback to management regarding the effectiveness of verification and reminder processes.

  • Suggest improvements or changes based on field observations and customer interactions.

8. Timely Completion of Tasks

  • Follow designated work timings, including returning to the office before 6 PM unless specified by the manager.

  • Ensure timely completion of assigned tasks and activities within stipulated deadlines.

9. Accuracy and Issue Reporting

  • Maintain high standards of accuracy and thoroughness in address verification and reminder communications.

  • Report any discrepancies or issues encountered during field visits promptly to the concerned department.

Job Types: Full-time, Permanent

Pay: ₹14, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

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