Client Coordinator

3 days ago


Ahmedabad, Gujarat, India WeTales Full time

Wowsly

Wowsly based in Ahmedabad and empowers organizers to manage events end-to-end—from custom event websites, QR-code invites, e ticketing, WhatsApp reminders. It streamlines check-ins, RSVPs, payments, real-time analytics, and hybrid event support, all under a white-label, API-enabled platform for weddings, corporate conferences, festivals, exhibitions, seminars, workshops, awards, etc

Key Responsibilities –

· Maintaining direct communication between the company and clients.

· Ensure the smooth flow of project operations.

· Meeting the clients' specifications.

· Manage team's daily workflow to meet deadlines.

· Maintain confidential details.

· Manage day to day office operations.

· Answering questions or resolving specific complaints of clients.

· Provide assistance to clients in person, on email, or telephonically.

· Compile and maintain records on client accounts.

· Screen feedback and requests from clients to provide solutions.

· Escalate complaints to relevant team members.

· Build and maintain relationships with clients.

· Process feedback from the client.

· Resolving technical issues.

· Should have a tech background and should be able to understand the technical stuff

· Should be able to travel nationally and internationally

minimum 1 year of experience in IT services and client coordinator

Job Type: Permanent

Pay: ₹22, ₹25,000.00 per month

Application Question(s):

  • are you an immediate joiner

Experience:

  • client coordination: 1 year (Required)

Work Location: In person


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