Tele Caller Executive

3 days ago


Pitampura, Delhi, India Positex Private Limited Full time ₹ 12,000 - ₹ 15,000 per year

Job Title: Telecaller / Customer Care Executive

Company: Positex

Location: Corporate Office – , P.P. Towers, Netaji Subhash Place, Pitampura, Delhi-110034

Department: Sales / Customer Service

Reports To: Team Leader / Manager

Job Type: Full-time

Company Overview

Positex is a leader in Functional Fabrics & Apparels with 20 years of presence across India and Bangladesh. With our vision to provide comfortable and high-performance clothing for all, we have expanded from Activewear and Lifestyle clothing to Uniforms—transforming a segment that has remained unchanged for the last 100 years.

Job Summary

We are seeking a motivated and confident Telecaller to handle inbound and outbound calls, generate leads, follow up with potential customers, and support the sales team in achieving targets. The Telecaller will play a vital role in building customer relationships and driving business growth.

Key Responsibilities

  • Make outbound calls to potential and existing customers to promote products and services.
  • Handle inbound inquiries and resolve customer queries effectively.
  • Generate leads and schedule follow-ups to convert into sales opportunities.
  • Maintain accurate records of customer interactions in CRM systems.
  • Coordinate with the sales team to achieve individual and team targets.
  • Build and maintain strong customer relationships to ensure repeat business.

Requirements

  • Minimum 12th Pass / Graduate preferred.
  • 0–3 years of experience in Telecalling / Customer Service / Sales (Freshers welcome).
  • Excellent communication skills in Hindi & English.
  • Basic computer knowledge (MS Office, CRM tools).
  • Confident, persuasive, and target-oriented personality.

Salary & Benefits

  • Salary: ₹12,000 – ₹15,000 per month (depending on experience).
  • Incentives / Performance bonuses.
  • Health Insurance.
  • Leave encashment.
  • Paid sick time.
  • Training and career growth opportunities.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time

Work Location: In person



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