Tele Caller Executive
3 days ago
Job Title: Telecaller / Customer Care Executive
Company: Positex
Location: Corporate Office – , P.P. Towers, Netaji Subhash Place, Pitampura, Delhi-110034
Department: Sales / Customer Service
Reports To: Team Leader / Manager
Job Type: Full-time
Company Overview
Positex is a leader in Functional Fabrics & Apparels with 20 years of presence across India and Bangladesh. With our vision to provide comfortable and high-performance clothing for all, we have expanded from Activewear and Lifestyle clothing to Uniforms—transforming a segment that has remained unchanged for the last 100 years.
Job Summary
We are seeking a motivated and confident Telecaller to handle inbound and outbound calls, generate leads, follow up with potential customers, and support the sales team in achieving targets. The Telecaller will play a vital role in building customer relationships and driving business growth.
Key Responsibilities
- Make outbound calls to potential and existing customers to promote products and services.
- Handle inbound inquiries and resolve customer queries effectively.
- Generate leads and schedule follow-ups to convert into sales opportunities.
- Maintain accurate records of customer interactions in CRM systems.
- Coordinate with the sales team to achieve individual and team targets.
- Build and maintain strong customer relationships to ensure repeat business.
Requirements
- Minimum 12th Pass / Graduate preferred.
- 0–3 years of experience in Telecalling / Customer Service / Sales (Freshers welcome).
- Excellent communication skills in Hindi & English.
- Basic computer knowledge (MS Office, CRM tools).
- Confident, persuasive, and target-oriented personality.
Salary & Benefits
- Salary: ₹12,000 – ₹15,000 per month (depending on experience).
- Incentives / Performance bonuses.
- Health Insurance.
- Leave encashment.
- Paid sick time.
- Training and career growth opportunities.
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
Work Location: In person
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