Residential Network Support Engineer

3 days ago

Chennai Dindigul Viluppuram, India Mentor Infocomm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled and enthusiastic Residential Network Support Engineer to join our IT infrastructure team. You'll play a vital role in maintaining, troubleshooting, and improving our network systems to ensure high availability and performance across our organization.

Key Responsibilities:

  • Monitor, manage, and maintain enterprise-level network infrastructure (LAN/WAN/Wi-Fi/VPN).
  • Troubleshoot network issues (hardware and software) and provide timely resolutions.
  • Configure and install routers, switches, firewalls, and other networking equipment.
  • Collaborate with IT teams to enhance system reliability and security.
  • Document network issues, resolutions, and configurations accurately.
  • Support end-users with network-related problems.
  • Perform routine network upgrades, patching, and preventive maintenance.
  • Assist in disaster recovery planning and network redundancy implementation.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Hands-on experience with Cisco, Juniper, or equivalent networking tools is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Certifications like CCNA, CompTIA Network+, or equivalent are preferred.

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