Business Operations Associate in Mumbai

1 day ago

Mumbai Metropolitan Region, India EDVIRON Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities

  • Merchant KYC & Compliance:
  • Manage the end-to-end KYC and onboarding process for merchants, ensuring full compliance with regulatory standards.
  • Coordinate with merchants to collect and verify necessary documentation in a professional and timely manner, with diligent follow-ups.
  • Validate business documents to mitigate risks related to fraud and financial non-compliance.
  • Collaborate with internal compliance teams to implement policy updates in accordance with RBI guidelines and other applicable financial regulations.
  • Payment Gateway Operations & Issue Resolution
  • Serve as the first point of contact for merchants experiencing issues related to payment gateway integration and operations.
  • Liaise with technical teams to resolve transaction failures, chargebacks, disputes, and settlement-related delays efficiently.
  • Work closely with banking and financial partners to ensure smooth and uninterrupted payment processing.

About Company: Edviron is a fintech startup designed to address the intricate challenges faced by educational institutions and parents alike. The company offers a suite of services that caters to the distinct needs of educational institutes. At its core, Edviron seeks to alleviate the burden associated with fee collection, reduce defaults, and automate the often cumbersome bank reconciliation process. Fee collection made simple for Education Institute. Our platform makes it easy to automate fee collection, manage payments, and access real-time reports.

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