Discovery Operations and Case Management Associate

JOB DESCRIPTION

Become a Discovery Operations Specialist in a top-tier global eDiscovery team with an opportunity to collaborate with innovative eDiscovery professionals across a wide variety of disciplines in a dynamic environment to fulfill litigation and regulatory needs.

Job Summary:

As a Discovery Operations and Case Management Associate within the Legal Discovery Management team, you will perform custodial and/or data source research and identification, along with the preservation, collection, disposition, and/or secure delivery of data within pre-defined Service Level Agreements and turnaround times. In this role, you will leverage various eDiscovery tools and/or liaise with internal and external legal and technology partners and other stakeholders to facilitate the execution of these requests. You will also have the opportunity to contribute to broader goals, projects, and initiatives across the eDiscovery spectrum in an effort to continuously develop, update, and improve our eDiscovery program. To succeed in this role, it is key to have the required skills along with knowledge of the eDiscovery field tools and processes.

Job Responsibilities:

• Respond to and fulfill eDiscovery requests across various data sources, including but not limited to electronic communications, voice, structured and unstructured data sources.
• Acts as a point-of-contact for legal teams, advising and coordinating discovery activities.
• Oversee day-to-day case details for certain matter types
• Coordinate discovery life cycle among all the collaborating parties, including the firm's internal attorneys, outside counsel, vendors and firm's internal discovery IT group.
• Conducts early matter outreach, discovery planning, budgeting, custodian scoping, tracking, status reporting, managing to timelines and overseeing production requests.
• Coordinate with internal IT and business partners, and external vendors in support of request fulfillment, including restoration of data with appropriate chain-of-custody documentation, where required.
• Maintain a level of understanding of the business uses for the systems from which data is being requested and proactively address questions related to fulfilling such requests.
• Act as a liaison between the eDiscovery team and global systems and data center contacts, including but not limited to tape operations areas/data centers and 3rd parties, to manage various legal restoration and preservation requests.
• Facilitate the flow of documents and knowledge throughout the discovery process: direct documents into the appropriate work streams and transmit questions, answers and information to/from the managed review vendor and internal or external counsel.
• Support the continuous improvement of eDiscovery operational processes globally, including request processing, research, preservation, collection, disposition, delivery, and control.
• Draft and/or review process management documentation, maintain organized updates and detailed matter/project notes and documentation.

Required Qualifications, Capabilities, and Skills:

• J.D. from an accredited law school.
• Attorney must be licensed to practice law and a member in good standing in the state/jurisdiction in which the position is based or otherwise in compliance with the in-house counsel registration rules of that state/jurisdiction.

Preferred Qualifications, Capabilities, and Skills:

• Minimum 5+ years of discovery experience at a consulting firm, discovery vendor, in-house or top tier law firm strongly preferred.
• Project Management, ITIL, Sigma, ACEDS, PMP background.
• Understanding of firm change management processes and procedures (SDLC, etc.) and experience working in a secure environment with sensitive data, including PII.
• Familiar, knowledge/use of eDiscovery Electronic Stored Information investigation, preservation, disposition, recovery, and analysis of data from a variety of electronic communication, voice, and unstructured systems (e.g., MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Hard Drives, Ascent, Digital Safe, NICE, Cisco, SharePoint), backup tape infrastructure (ArcServe, TSM, TDP, NetBackup) and structured data systems, databases and/or eDiscovery, EDRM (eDiscovery Reference Model), or litigation support related experience.
• Familiar, knowledge/use or understanding of Legal chain-of-custody requirements, Regulatory processes, and basic Federal Rules of Civil Procedure.
• Self-motivated, highly flexible, organized, team-oriented person, with the ability to track multiple workstreams and resolve multiple confidential and/or sensitive, time-critical, and competing priorities and projects, has the ability to respond to shifting priorities and comfortable working independently with minimal supervision.

All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.