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Senior Business Performance Manager
2 weeks ago
Job description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Business Performance Manager
Business: Private Banking
Principal responsibilities
- Responsibility for working with teams across Wealth & Premier Solutions (WPS), Finance, Operations, GPB&W COO, and Retail Banking to create, submit and track against cost plans as part of the FRP process and ensuring accurate forecasts against plan are maintained on an ongoing basis through the financial year.
- Complete the Annual FRP process for costs with thoroughness and appropriate scrutiny. Document all assumptions and obtain signoffs from key stakeholders to ensure the process runs smoothly and reflects business changes.
- Complete required deep dive analysis on cost lines / themes to enable the identification of potential cost saving opportunities and / or improve transparency and understanding of WPS & Retail Banking cost base for both Direct and Indirect costs.
- Manage and implement robust controls for Cost and FTE management. Assist leadership with cost efficiency projects, including headcount and finance issues in collaboration with the GPB&W Finance team, as well as Organisational Design reviews.
- Lead and manage Senior Cost Governance forums in WPS and attend as delegate to Global Senior Cost forums in GPB&W as required. Maintain, implement and/or improve cost control processes.
- Support coordination of Business Management and other functions as well as maintain organizational design charts reflecting departmental structure correctly.
- Supporting MI production, data cleansing, optimization of processes and team structures; and producing high quality client-ready visual outputs / PPT materials.
- Accountability for managing Wealth & Premier Solutions (WPS) & Retail Banking headcount to within the Full Time Employee/Equivalent plan and supporting in maintaining Full Time Employee/Equivalent costs. Support FTE reporting by establishing a seamless weekly FTE review process.
- Support CAO leadership GPB&W on cost, headcount, and finance matters in partnership with the GPB&W Finance team. Proactively resolving any incorrect bookings in the ledger by working closely with finance and COO counterparts.
- Participate in meetings and escalate any issues/Challenges in a timely manner and propose solutions where required. Support on Cost efficiency projects and CTA programme cost reporting & saves tracking. Interact with senior management confidently on a variety of topics.
Requirements
- University degree or higher. Minimum 15 years' relevant experience in cost management, financial analysis, trend analysis, and quantitative analysis as well as business management in a strategy consulting firm or leading global/regional financial institution. Managing complex financial processes, like the annual budget cycle, is essential.
- Excellent presentation and communication skills (written and oral) as well as energetic, positive attitude and a team player. Excellent stakeholder management skills with the ability to deliver senior management-ready, high-quality materials. Sharp business and commercial acumen, management of financials, ability to make and influence strategic decision.
- Experience with Organisational Design principles such as Span of Control, Layers, Matrix Reporting, etc.Strong understanding of Direct and Indirect Costs. Advanced Excel and PowerPoint skills are a must.
- Proficiency in Anaplan and Fusion is desirable but not mandatory. The ability to create automated dashboards and reports for cost and FTE analysis is crucial. Must be comfortable in presenting high-quality financial information to senior stakeholders.
- Strong organizational skills and very good attention to detail. Ability to work alone, independently drive initiatives or as part of a team, as required. Effective strategic thinking and problem-solving ability (critical analytical thinking)
- Results-oriented; ability to deliver within deadlines by working independently and able to work in a small team with a flat structure. Ability to identify, manage and mitigate risk effectively.
- The role holder will communicate regularly with global and regional teams. WPS BM Team needs to ensure processes implemented are robust, transparent, and fit for purpose will be crucial in enabling the success of the team.
- Continual development is required by the role holders in understanding of a complex global business and changing regulatory environment. Continual need to improve in-depth understanding of operational process/procedures and systems needed to support WPS's complex product and service offering.
You'll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
***Issued By HSBC Electronic Data Processing (India) Private LTD***
