IT Support Field Engineer

1 week ago

Bengaluru, Karnataka, India Infodot Technologies Full time ₹ 3,50,000 - ₹ 5,50,000 per year

Job description

Job Title: IT Support Field Engineer L1/L2

Experience: 1 to 5 years

Job Location: Bangalore (Six Days week)

Important:

This is a field job, requiring travel to client sites within Bangalore.

Candidates must have a two-wheeler with a valid driving license

Key Responsibilities:

  • Manage and troubleshoot servers, firewalls (open source/device-based), G-Suite/O365, wireless networks, and network security.
  • Assist in maintaining IT asset and software inventory.
  • Perform Active Directory user administration, password resets, and unlocks.
  • Install, maintain, and upgrade hardware, software, and server infrastructure.
  • Conduct data backup operations and ensure system availability with minimal downtime.
  • Handle helpdesk and ticketing management.
  • Troubleshoot and maintain external computer peripherals, including printers, switches, projectors, mobile devices, and video conferencing tools like Zoom/Teams.
  • Configure and troubleshoot Wi-Fi, LAN, DNS, DHCP, TCP/IP, and VPN.
  • Implement and administer endpoint security, DLP, and drive encryption.
  • Install and configure operating systems, including Server 2008/2012R2/2018, Windows 10, and Mac OS.
  • Manage firewalls: Installation, configuration, VPN setup, link failover, and load balancing.
  • Perform network cabling, routing, VLAN configuration, and security patch deployment.
  • Collaborate with vendors for hardware and software support.

· Hands-on experience with O365, G-Suite, and Apple Mac devices

Job Types: Full-time, Permanent

Pay: ₹350, ₹550,000.00 per year

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: In person

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