field it support engineer

2 weeks ago


Bengaluru, Karnataka, India C7 Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate should have strong problem-solving skills, good communication abilities, and a basic understanding of IT systems.

Key Responsibilities

Act as the first point of contact for all IT-related issues via phone, email, or ticketing system.

Troubleshoot and resolve basic hardware, software, and network problems.

Escalate unresolved issues to L2/L3 teams as per the escalation matrix.

Log all incidents, requests, and resolutions in the ticketing tool.

Assist users with password resets, account access, and software installations.

Provide remote and onsite support to ensure minimal downtime.

Follow standard operating procedures (SOPs) for troubleshooting and documentation.

Maintain high levels of customer satisfaction through timely and effective communication.

Skill & Experience

Preferred Skills

ITIL Foundation certification is an advantage.

Basic understanding of Active Directory, VPN, and remote desktop tools.

Strong customer service orientation with problem-solving mindset.

Requirements

Bachelor's degree / Diploma in Computer Science, Information Technology, or related field.

0–2 years of experience in IT Support / Service Desk / Technical Helpdesk.

Basic knowledge of Windows/Linux OS, MS Office, email clients, and networking fundamentals.

Familiarity with ticketing tools (e.g., ServiceNow, Jira, Remedy) is a plus.

Strong communication and interpersonal skills.

Ability to work in shifts (24/7 environment, if required).

Job Overview
Job Title:

FIELD IT SUPPORT ENGINEER

Application Last Date:

September 5, 2025

Number Of Vacancy:
  • 5
Location:

ACROSS BANGALORE

Job Mode :

On Filed

Industry:

IT Industry


  • IT Support Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Apex It Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and...


  • Bengaluru, Karnataka, India Databytes Consulting Technologies Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: L1 IT Support Engineer On fieldLocation:BangaloreDepartment:IT SupportReports to:IT Manager / Team LeadJob Summary:We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and...


  • Bengaluru, Karnataka, India Zavasi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As an experienced professional with at least 1 year of experience, your role will involve installing, configuring, and maintaining Windows, Linux, and Mac desktop operating systems and applications. You will also be responsible for installing, monitoring, and managing L3 Switches, Servers, Wifi, Firewall, Hardware, Endpoint security, ticketing tools, and...


  • Bengaluru, Karnataka, India Accel IT Services - A Division of Accel Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAccel IT Services, a division of Accel Limited, focuses on Cloud Infrastructure, Enterprise Security, RPA, Managed Services, and Training. Known for being a dependable digital transformation partner, Accel IT Services supports both modern digital frameworks and traditional IT infrastructure to help optimize legacy investments. With the...


  • Bengaluru, Karnataka, India ASTRA TECHNOLOGY IT SERVICES (OPC) PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer located in Bengaluru. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, assisting with printer support, troubleshooting hardware and software issues, and ensuring the smooth...


  • Bengaluru, Karnataka, India Wissenpro It Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Call Raveen at or email your resume to to apply.Call Shikha at or email your resume to to apply.Interested candidates can apply for any of the three roles below and send their updated resumes via email. Please mention clearly in your email which role you are applying for.1. Travel and Expense Service EngineerJD: Manage, configure, and provide support for...


  • Bengaluru, Karnataka, India DRG JPMC Hyderabad Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Position: Field Network Support Engineer FreshersLocation: Bangalore, Karnataka ( Any One From Karnataka Can Apply )Salary: 18,000 to 20,000 Negotiable As per Current SalaryQualification: Diploma/ Degree in Networking or Electronics.Experience: 0-1 Year (Freshers Can Apply).Languages: Kannada, English.Job Description:We are looking for Field Network Engineer...


  • Bengaluru, Karnataka, India Nexcen IT Services Pvt Ltd Full time ₹ 2,85,000 - ₹ 3,00,000 per year

    Technical Support EngineerLocation: BangalorePosition Type: Full-TimeONLY Work from OfficeExperience: Fresher (0-1 Years)Shift Timings: Rotational and Night shifts (Should be flexible in shift timings)Interview Process: 2 rounds of interviews (1st Communication round and 2nd Technical Round)Interview Date: 1st Nov 2025(Saturday)Mode: Face to FaceWe are...


  • Bengaluru, Karnataka, India Field Genie Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    You'll design,build, and ship Generative AI applications—especially RAG workflowsowning everything from backend APIs to deployment.You'll work with Python daily,integrate LLMs, and collaborate with web/mobile engineers to take features to production.


  • Bengaluru, Karnataka, India Zones Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...