Front Office
6 days ago
We are looking for a highly motivated and organized individual to join our team as a Front Office:- Reservation Supervisor/Reservation Associate at Radisson Hotel. The ideal candidate should have 0-1 years of experience in the hospitality industry.
Roles and Responsibility
- Supervise and coordinate front office operations, including reservations and guest services.
- Manage and maintain accurate records of reservations, bookings, and guest information.
- Provide exceptional customer service to guests, responding to their inquiries and resolving issues professionally.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Maintain high standards of professionalism, courtesy, and respect when interacting with guests and colleagues.
Job Requirements
- Excellent communication and interpersonal skills are required to work effectively with diverse groups.
- Strong problem-solving and analytical skills are needed to resolve complex issues efficiently.
- Ability to work well under pressure, meeting deadlines and handling multiple tasks simultaneously.
- Proficiency in Microsoft Office and reservation systems is essential.
- A strong attention to detail and ability to maintain accuracy in work are necessary.
- Candidates must be able to adapt to changing situations and priorities with a positive attitude.
- Freshers can apply for this role.
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